Senior Manager – Recruitment & Onboarding Workstream Lead

Boots UK; Nottingham; On-site; GBP 65,000 - 90,000; Full time

Benefits offered by this job

Retirement plan

Employee discounts

Parental leave pay

Counselling service

Flexible benefits

Job summary

Boots UK in Nottingham is seeking a Recruitment & Onboarding Workstream Lead to drive our HR transformation. This full-time, fixed-term 18‑month contract is office-based and reports to the Programme Lead.

You’ll lead a team of Business Architects and partner with IT, Change and Data Migration to design, deliver and embed new recruitment and onboarding processes. The role requires strong leadership, cross‑functional collaboration and a proven record of large‑scale transformation.

Qualifications

• End-to-end recruitment process knowledge.
• Proven track record leading large-scale transformation programmes.
• Experience managing complex workstreams with cross-functional teams.
• Ability to influence senior leaders across the business.
• Strong leadership to motivate and guide teams through change.
• Experience managing delivery plans, risks, dependencies and priorities.
• Excellent communication to simplify complex information.
• Experience improving business processes and embedding new ways of working.
• Collaborative approach across business, technology and specialist teams.
• Continuous improvement mindset to create simpler, more effective experiences for colleagues.

Responsibilities

• Lead Recruitment & Onboarding modules from design to testing, deployment and hypercare.
• Provide leadership to Business Architects ensuring high-quality process design.
• Coach and support your team, fostering collaboration and learning.
• Define future processes with simple, effective colleague experience at the forefront.
• Ensure Recruitment and Onboarding fit within the target operating model.
• Make design decisions aligning with principles and the Colleague promise.
• Collaborate with IT, Change, Reporting, Data Migration and other workstreams.
• Oversee process documentation, SOPs, UAT scenarios and readiness activities.
• Provide workstream updates, manage risks and ensure quality standards.

Skills

Recruitment processes

Leadership

Change management

Cross-functional collaboration

Stakeholder management

Communication

Problem-solving

Collaboration

Continuous improvement

Job description

Contract: Full time, fixed term contract 18 months

Location: Nottingham, office based

We’re embarking on an People Transformation journey, modernising our technology to create a simpler, more seamless experience across Boots. Through our HR Transformation programme we'll improve our ways of working to make it easier to support colleagues through key moments in their careers while enabling better access to information and more effective support across the business.

As a Recruitment & Onboarding Workstream Lead, you'll play a key role in making our transformation a success. You'll lead one of our programme workstreams, bringing together business, technology and project teams to design, deliver and embed new processes and ways of working that make a real difference for colleagues.

What You’ll Be Doing

Reporting into the Programme Lead, you'll lead a team of Business Architects and work closely with Process Owners, IT, Change, Reporting and Data Migration workstreams, alongside functional experts from across the business. Together, you'll ensure your workstream delivers high-quality solutions that meet business needs while supporting the wider programme objectives.

Key Responsibilities

• Lead the successful delivery of the Recruitment & Onboarding modules from design through to testing, deployment and hypercare, managing priorities, risks, dependencies and milestones.
• Provide leadership and direction to Business Architects and Process Specialists ensuring consistent, high-quality process design across your workstream.
• Coach and support your team, creating an environment where people can collaborate, learn and deliver their best work.
• Work closely with Process Owners and business stakeholders to define future processes that are simple, effective and with colleague experience at the forefront.
• Work with the Lead E2E Business Architect to ensure the Recruitment and Onboarding processes work seamlessly within the target operating model.
• Take accountability for key design and process decisions within your workstream, ensuring they meet operational needs, align with design principles and support the Colleague promise.
• Collaborate with IT, Change, Reporting, Data Migration and wider programme workstreams to deliver integrated solutions across the programme.
• Oversee process documentation, Standard Operating Procedures, User Acceptance Testing scenarios and readiness activities, supporting UAT execution and business adoption.
• Work with the Project Lead to provide workstream updates, manage risks and challenges, and ensure governance, programme standards and quality expectations are maintained.

What You’ll Need To Have (Our Must-Haves)

• A strong knowledge of end to end Recruitment processes.
• A strong track record of leading large-scale business transformation, HR transformation or technology implementation programmes.
• Experience managing complex workstreams, delivering outcomes through cross-functional teams and multiple stakeholders.
• The ability to build trusted relationships and influence senior leaders across different areas of the business.
• Strong leadership skills, with the ability to motivate, support and guide teams through change.
• Experience managing delivery plans, risks, dependencies and priorities within a complex programme environment.
• Excellent communication skills, with the ability to simplify complex information and engage colleagues at all levels.
• Experience improving business processes and embedding new ways of working.
• Strong problem-solving and decision-making skills, with the confidence to navigate ambiguity and challenge where needed.
• A collaborative approach, working effectively across business, technology and specialist teams.
• A continuous improvement mindset, with a focus on creating simpler, more effective experiences for colleagues.

Rewards Designed for You

• Boots Retirement Savings Plan (up to 12% company contribution)
• Generous employee discounts for you and a family member
• Enhanced maternity/paternity/adoption leave pay
• Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.
• Flexible benefits scheme including options for additional holiday, discounted gym membership, life assurance, and much more.

There’s lots more in our benefits and discounts, MyBoosts - there to give you that little lift in your everyday. Find out more at http://boots.jobs/rewards. Exclusions may apply; eligible roles only.

A Bit About Us

At Boots, we're proud to be an equal opportunity employer, creating a place where everyone feels welcome, supported, and free to be themselves. We believe that when our people feel valued and included, they thrive, so we're committed to creating a brilliant Boots for our people so they can make a difference for our customers and colleagues every time.

Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-case basis.