Senior Manager - Emerging Market Partner Sales

TN United Kingdom; London; On-site; GBP 60,000 - 100,000; Full time

Job summary

Join a fast-growing global leader in the SaaS space as a Senior Manager for Emerging Market Partner Sales. This role offers a unique opportunity to lead a dynamic sales team, driving the adoption of innovative solutions across Emerging Europe. You'll be responsible for building a high-performing team, developing strategic partnerships, and achieving ambitious sales targets. If you're a mission-driven leader with a proven track record in SaaS sales and a passion for building teams, this position is perfect for you. Enjoy a vibrant workplace culture that values diversity and empowers you to reach your full potential.

Benefits

Company funded Life & Long-Term Disability insurance

Pension scheme

Private Medical Insurance + Health Cash Plan

Learning & Reading budget of up to £1,000 per year

Fitness budget of up to £30 per month

Cycle to work Scheme

Company funded daily lunch when in office

Company Funded Employee Assistance Program (EAP)

25 days annual Paid-Time-Off (PTO)

Discounted Tax Support Services

Qualifications

• 10+ years in SaaS sales with leadership experience in technical selling.
• Proven ability to build and inspire high-performing sales teams.

Responsibilities

• Lead and scale a new business sales team across Emerging Europe.
• Drive adoption of CX, ITSM, and ESM solutions in Enterprise segments.

Skills

SaaS Sales

Team Leadership

Sales Strategy

Pipeline Generation

Communication Skills

Sales Methodology

Education

Bachelor's Degree

10+ years in Sales

Job description

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Senior Manager - Emerging Market Partner Sales, London

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Client:

Freshworks

Location:

London, United Kingdom

Job Category:

-

EU work permit required:

Yes

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Job Reference:

2b8861feca31

Job Views:

14

Posted:

05.05.2025

Expiry Date:

19.06.2025

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Job Description:

Job Description

This is a fantastic opportunity for an experienced leader to join a fast-growing, global, leader in the SaaS CX, CRM and EX (ITSM and ESM) space to lead and grow a Partner GTM sales team across Emerging Europe.

Your Role and Responsibilities:

Lead and scale Freshworks' new business sales motion across Emerging Europe, driving adoption of our CX, ITSM, and ESM solutions in the Enterprise segments.

• Build, lead, and coach a high-performing new business sales team focused on pipeline generation, deal execution, and revenue growth via a partner sales model.

• Own the regional new business strategy – define GTM plans, align cross-functionally, and ensure overachievement on bookings targets

• Drive aggressive acquisition of net-new logos through strategic partner collaboration

• Recruit, onboard, and retain top sales talent; instila high-performance, metrics-driven sales culture

• Partner with internal teams (Marketing, Pre-Sales, Channel, CS) to drive demand, shorten sales cycles, and ensure seamless customer handoff

• Engage directly with senior decision-makers at key accounts to influence large deals and elevate Freshworks’ presence

• Report on key sales KPIs: pipeline health, conversion rates, forecast accuracy, and attainment vs. target

• Experience with industry sales methodology, Meddpicc, force management, Challenger, Sandler
  

This role is ideal for a sales leader who excels at building teams from the ground up, driving execution, and scaling in fast-growth markets.

Qualifications

Our perfect match:

• Proven Leader. You lead from the front, set the pace, and elevate those around you. Building, coaching, and inspiring high-performing teams is your default.

• Mission-Driven. You operate with urgency, drive outcomes, and fully believe in Freshworks’ vision. You don’t just plan — you execute.

• Seasoned Operator. 10+ years in SaaS sales with 3–5 years of leading high-performing teams in a technical selling environment.

• SaaS Native. You’ve built and scaled sales teams in fast-paced, high-growth SaaS companies.
  Top Performer. You consistently exceed targets across large, complex territories and know how to sell technical value to senior buyers.

• Skilled Communicator. You know how to tailor your message, read the room, and move conversations forward.

• Self-Starter. You’re resourceful, relentless, and thrive in environments where you create momentum from scratch.

• European language skills are preferable.

Additional Information

These are some benefits you can expect from us in return:

• Company funded Life & Long-Term Disability insurance

• Pension scheme

• Private Medical Insurance + Health Cash Plan

• Learning & Reading budget of up to £1,000 per year

• Fitness budget of up to £30 per month

• Cycle to work Scheme

• Company funded daily lunch when in office

• Company Funded Employee Assistance Program (EAP) for both you and your family

• 25 days annual Paid-Time-Off (PTO)

• Discounted Tax Support Services

At Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and the business.