Senior Manager, EMEA Demand Management

the LEGO Group; London; Hybrid; GBP 60,000 - 100,000; Full time

Job summary

An established industry player seeks a Senior Manager for EMEA Demand Management in London. This pivotal role involves leading sales and operations execution, optimizing supply chain processes, and enhancing availability while minimizing waste. The ideal candidate will possess strong operations experience, critical thinking, and excellent communication skills. Join a collaborative team that values continuous improvement and diversity, and make a tangible impact in a hybrid work environment. This is your chance to build a rewarding career with a company that values your contributions.

Benefits

Family Care Leave

Insurance coverage

Wellbeing resources

Colleague discounts

Performance bonuses

Qualifications

• Experience in Demand Management or Order Management is essential.
• Strong analytical skills with high competency in Excel and SAP.

Responsibilities

• Lead Sales and Operations Execution within the EMEA region.
• Drive collaborative relationships between Supply Chain and local business units.

Skills

Operations experience

Demand Planning

Problem-solving skills

Communication skills

Analytical skills

Education

Bachelor's degree

Tools

Excel

SAP

Power BI

Job description

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Job Description

Bring your passion for strategic execution, real-time decision making, and cross-functional collaboration to the forefront as our next Senior Manager, EMEA Demand Management!

In this pivotal role, you’ll lead Sales & Operations Execution across the region, becoming the driving force behind short-term operational success. If you're energised by solving complex puzzles, aligning supply with fast-moving demand, and making an impact across both B2B and D2C channels — this is the opportunity to turn your passion into influence!

Core Responsibilities

• Lead Sales and Operations Execution within EMEA region, focusing on the tactical execution of sales and operations plans, to ensure optimal operational follow-through and real-time decision making to meet short term goals and adapt to immediate needs.
• Work to drive a strong collaborative relationship between Supply Chain and local business units.
• Drive all matters relating to short-term flow of goods and regional order management across both B2B and D2C channels.
• Provide an integral link between the Supply Chain Operations and the Business Units (BUs) with regards to the Demand Management impact of the BUs’ and LEGO Retail Short Term Demand plans.
• Provide a consolidated perspective on drivers of material changes within the forecast at the top line level or on selected items.
• Provide visibility on the impact the demand signal is having on In-Stock and Excess Inventory.
• Supporting the understanding of the Demand changes behind an approximately 29 billion DKK Gross Revenue business in EMEA including LEGO Retail.

Play your part in our team succeeding

An integral role in ensuring we have the right insight to take tangible actions to improve availability while minimising waste across our EMEA region including LEGO Retail.

Through your demand management activities, you will build a trusted network within Markets & Channels, Global Commercial Operations and Supply Chain colleagues that you can leverage to drive continuously improved Supply Chain metrics.

Managing a variety of stakeholders and building strong relationships will be key to success in this role. We’re also looking for someone passionate about continuous improvement and making change, with a strong emphasis on succeeding together in this collaborative Demand Management team.

Do You Have What It Takes

• Minimum a handful of years of Operations experience in Demand Planning, Demand Management or Order Management. Understanding of Supply Planning/ S&OP is advantageous.
• Experience including regional order management or leading a customer operations team is desirable.
• Strong critical thinking and problem-solving skills, with a proven track record of driving cross-functional continuous improvement.
• Demonstrable influencing and communication skills, both written and verbal.
• Ability to assimilate multiple data inputs and build a cohesive and actionable summary.
• Experience collaborating with people across multiple locations and geographies, and different seniority levels.
• Demonstrated experience of building relationships and having challenging conversations.
• Excellent analytical skills with high competency in Excel, SAP and Power BI.

The position is based in London, UK and relocation support is not offered for this role.

Applications are reviewed on an ongoing basis. We encourage interested candidates to apply promptly as the role may be withdrawn or amended at any time.

What’s in it for you?

Enjoy benefits such as Family Care Leave, insurance coverage, wellbeing resources, colleague discounts, performance bonuses, and a hybrid work environment.

We are committed to creating a diverse, inclusive culture where everyone feels safe, valued, and they belong. The LEGO Group is an equal opportunity employer and values applicants from all backgrounds.

Join us and build your dream career. Make it real. Apply today.