Senior Manager, Benefits Programs

Hancock Whitney; Street; On-site; GBP 50,000 - 90,000; Full time

Job summary

An established industry player is seeking a Senior Manager for Benefits Programs to lead the strategy and administration of employee benefits. This pivotal role involves ensuring compliance and competitiveness of benefit offerings, managing a dedicated team, and collaborating with HR leadership to implement innovative initiatives. The ideal candidate will possess strong analytical skills, excellent communication abilities, and a proven track record in benefits administration. Join a forward-thinking organization that values operational excellence and continuous improvement in its employee programs.

Qualifications

• 8 years of experience in benefits administration with progressive HR experience.
• Proficiency with HRIS and benefits platforms required.

Responsibilities

• Lead administration of employee and retiree benefit programs.
• Manage a team of benefits professionals and ensure compliance.

Skills

Benefits Administration

Data Analysis

Communication Skills

Project Management

HRIS Proficiency

Education

Bachelor's in Human Resources

Master's Degree

Tools

HRIS (Empower, Workday)

Microsoft Excel

Microsoft PowerPoint

Microsoft Word

Job description

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The Senior Manager, Benefits Programs leads the strategy, administration, and delivery of the organization's employee and post-retirement benefit programs. This role ensures programs remain competitive, compliant, and aligned with the organization's goals. The incumbent manages a team of benefits professionals and serves as the primary liaison with external vendors and internal stakeholders, driving effective communication, operational excellence, and continuous improvement.

ESSENTIAL DUTIES & RESPONSIBILITIES:

• Lead the administration of employee and retiree benefit programs, ensuring compliance, accuracy, and exceptional service.
• Evaluate and compare benefits offerings with market trends and peer institutions to maintain competitive positioning.
• Manage a team of benefits professionals, providing coaching, performance feedback, and development opportunities.
• Oversee benefits communication strategies, including annual enrollment events and employee education efforts.
• Serve as the primary relationship manager for benefits vendors, ensuring service-level agreements and performance standards are met.
• Monitor regulatory changes and ensure benefits programs are fully compliant with applicable laws and reporting requirements.
• Develop and maintain policies and procedures related to benefits, ensuring clarity and accessibility.
• Collaborate with HR leadership to design, implement, and evaluate new benefits initiatives aligned with organizational goals.
• Analyze benefits data, report on key metrics, and identify opportunities for program improvements.
• Lead or participate in internal benefits committees and cross-functional initiatives.

MINIMUM REQUIRED EDUCATION, EXPERIENCE & KNOWLEDGE:

• Bachelor's degree in Human Resources, Business, Organizational Development, or a related field. Master's degree preferred.
• 8 years of experience in benefits administration with progressive HR experience with experience in a management or supervisory role preferred.
• CBP, CEBS, PHR, or equivalent HR/benefits credentials preferred.
• Proficiency with HRIS and benefits platforms (e.g., Empower, Workday, Retirement Focus), Microsoft Excel, PowerPoint, and Word.
• Strong Excel and data analysis skills.
• Excellent communication and presentation abilities.
• Ability to influence and collaborate across business functions and leadership levels.
• Strong project management capabilities and organizational skills

ESSENTIAL MENTAL & PHYSICAL REQUIREMENTS:

• Ability to work under stress and meet deadlines
• Ability to lift/move/carry approximately 20 pounds if required to perform the essential job functions. If the employee is unable to lift/move/carry this weight and can be accommodated without causing the department/division an "undue hardship" then the employee must be accommodated; hence omitting lifting/moving/carrying as a physical requirement.

Equal Opportunity/Affirmative Action Employers. All qualified applicants will receive consideration for employment without regard to race, color, religious beliefs, national origin, ancestry, citizenship, sex, gender, sexual orientation, gender identity, marital status, age, physical or mental disability or history of disability, genetic information, status as a protected veteran, disabled veteran, or other protected characteristics as required by federal, state and local laws.