Senior Loan Analyst, Loan Administration and Servicing

CBRE; Greater London; On-site; GBP 55,000 - 85,000; Full time

Job summary

CBRE Loan Services in London is seeking a Senior Loan Analyst to administer and service a portfolio of commercial real estate loans across the UK and Continental Europe.

The role includes guiding junior team members, ensuring high-quality service, overseeing loan documentation, and coordinating with Asset Managers, Borrowers, Lenders and Auditors. You will monitor performance, manage data in servicing systems, and contribute to process improvements.

Qualifications

• Degree in Finance, Banking, Business or related field preferred.
• Experience in loan servicing, loan administration or commercial real estate finance.
• Strong Excel and data analysis skills.
• Excellent attention to detail and ability to manage multiple priorities.
• Strong communication and stakeholder management.

Responsibilities

• Manage servicing and administration of a portfolio of commercial real estate loans across the UK and Continental Europe.
• Provide guidance and oversight to junior team members.
• Monitor loan performance and escalate risks as needed.
• Lead onboarding of new loan transactions and maintain accurate records.
• Coordinate with Asset Managers, Borrowers, Lenders and Auditors.

Job description

Location: London
CBRE Loan Services is seeking a Senior Loan Analyst for its London office. The successful candidate will play a key role in the administration and servicing of a portfolio of commercial real estate loans across the UK and Continental Europe. In addition to managing complex loan servicing activities, the Senior Loan Analyst will provide day-to-day guidance and oversight to junior team members, supporting their development and ensuring the delivery of high-quality service standards

Location: London
CBRE Loan Services is seeking a Senior Loan Analyst for its London office. The successful candidate will play a key role in the administration and servicing of a portfolio of commercial real estate loans across the UK and Continental Europe. In addition to managing complex loan servicing activities, the Senior Loan Analyst will provide day-to-day guidance and oversight to junior team members, supporting their development and ensuring the delivery of high-quality service standards

What You'll Do

• Manage the servicing and administration of a portfolio of commercial real estate loans across the UK and Continental Europe, ensuring compliance with loan agreements and servicing standards.
• Support team leadership by coordinating and reviewing the work of junior team members, assisting with training initiatives, and promoting best practices across the loan administration function.
• Monitor loan performance and identify potential issues, escalating risks and exceptions to Asset Managers and senior stakeholders as appropriate.
• Lead the onboarding and setup of new loan transactions within servicing systems, ensuring data accuracy and completeness.
• Maintain the integrity of loan records, servicing systems, and documentation repositories.
• Review and interpret loan documentation to ensure accurate administration of key loan provisions.
• Calculate and review borrower obligations, including interest, fees, principal repayments, and other financial obligations in accordance with loan agreements.
• Set and validate interest periods and applicable benchmark/reference rates.
• Execute and oversee payment instructions and cash waterfalls, ensuring timely and accurate distribution of funds.
• Support loan amendments, restructurings, consents, waivers, and other transaction-related activities.
• Act as a key point of contact for Asset Managers, Borrowers, Lenders, Auditors, and external service providers.
• Lead responses to borrower, lender, and auditor queries, ensuring accurate and timely resolution.
• Identify and implement process improvements to enhance operational efficiency, controls, and service delivery.
• Provide guidance, training, and mentoring to junior analysts and support knowledge sharing across the team.
• Assist management with reporting, portfolio reviews, and special projects as required.

What You'll Need

• Degree in Finance, Banking, Business, Accounting, or a related field preferred.
• Experience in loan servicing, loan administration, commercial real estate finance, banking operations, or a related field.
• Strong understanding of commercial real estate loan documentation and servicing processes.
• Advanced Excel skills with experience managing large datasets and working across multiple systems.
• Strong analytical and problem-solving abilities.
• Excellent attention to detail and ability to manage multiple priorities simultaneously.
• Strong communication and stakeholder management skills.
• Ability to work independently while collaborating effectively across teams.
• Demonstrated ability to mentor junior team members and contribute to process improvement initiatives.
• Ability to perform effectively under pressure and manage competing deadlines, particularly during peak periods.

Why CBRE

When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values — respect, integrity, service and excellence — and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to realize your full potential.

Our Values in Hiring

At CBRE, we are committed to fostering a culture where everyone feels they belong. We value diverse perspectives and experiences, and we welcome all applications.

Applicant AI Use Disclosure

We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.