Senior Living Location Manager

Anchor; Broxbourne; On-site; GBP 27,000 - 33,000; Full time

Job summary

Anchor is England’s largest not-for-profit provider of care and housing for older people. As Housing Location Manager, you’ll oversee properties at Queen Elizabeth Court Turnford, help residents live independently and manage lettings, rent accounts and maintenance.

You’ll build trusted relationships with residents through listening and clear communication, ensure safety and compliance checks, and coordinate with internal teams and external agencies to deliver high-quality support.

Qualifications

• A resilient, problem-solving mindset with the confidence to take ownership
• Strong organisational skills, with the ability to manage varied responsibilities and communicate clearly with residents.
• A genuine passion for supporting older people to live fulfilling, independent lives.

Responsibilities

• Manage properties and support residents to live independently, ensuring smooth day-to-day operations across our communities.
• Let properties, manage rent accounts and address issues such as anti‑social behaviour with fairness.
• Ensure repairs and maintenance are completed promptly and to high standards, taking ownership of follow-up and communication.
• Build trusted relationships with residents through proactive listening, clear communication and quick resolutions.
• Complete compliance, health and safety checks, and risk assessments, collaborating with internal teams and external agencies to ensure residents receive support.

Job description

Anchor is England’s largest not-for-profit provider of care and housing for older people. As Housing Location Manager, you’ll oversee properties at Queen Elizabeth Court Turnford, help residents live independently and manage lettings, rent accounts and maintenance.

You’ll build trusted relationships with residents through listening and clear communication, ensure safety and compliance checks, and coordinate with internal teams and external agencies to deliver high-quality support.