Housing Location Manager — Enabling Independent Senior Living

Anchor Hanover Group; England; Remote; GBP 27,000 - 33,000; Full time

Benefits offered by this job

Mental health support

Extra holiday (Buy & Sell)

Earned pay access (Stream)

Pension plan up to 10%

Life Assurance (3× salary)

Health & Dental plans

Retail savings

Job summary

Anchor Hanover Group in Stanmore is seeking a Housing Location Manager to support older residents across our communities. In this role you will manage properties, support independence and ensure smooth day-to-day operations, with a focus on fairness and customer care.

You will handle lettings, rent accounts and repairs coordination, build trusted relationships through proactive listening, and ensure health and safety compliance. We offer a strong pension, life cover and wellbeing support.

Qualifications

• Manage properties and support residents to live independently, ensuring smooth day-to-day operations across our communities.
• Let properties, manage rent accounts and address issues such as anti‑social behaviour with fairness.
• Ensure repairs and maintenance are completed promptly and to high standards, taking ownership of follow-up and communication.
• Build trusted relationships with residents through proactive listening, clear communication and quick resolutions.
• Complete compliance, health and safety checks, and risk assessments, collaborating with internal teams and external agencies to ensure residents receives support.

Responsibilities

• Manage properties and support residents to live independently, ensuring smooth day-to-day operations across our communities.
• Let properties, manage rent accounts and address issues such as anti‑social behaviour with fairness.
• Ensure repairs and maintenance are completed promptly and to high standards, taking ownership of follow-up and communication.
• Build trusted relationships with residents through proactive listening, clear communication and quick resolutions.
• Complete compliance, health and safety checks, and risk assessments, collaborating with internal teams and external agencies to ensure residents receives support.

Job description

Anchor Hanover Group in Stanmore is seeking a Housing Location Manager to support older residents across our communities. In this role you will manage properties, support independence and ensure smooth day-to-day operations, with a focus on fairness and customer care.

You will handle lettings, rent accounts and repairs coordination, build trusted relationships through proactive listening, and ensure health and safety compliance. We offer a strong pension, life cover and wellbeing support.