Senior Lift Field Service Manager

Ldsstannah Group; Ringwood; On-site; GBP 55,000 - 75,000; Full time

Benefits offered by this job

Market Aligned Salary

Profit Share Bonus Scheme

25 days holiday

Holiday buy extra days

Pension Scheme

SimplyHealth Cash Plan

Life Assurance Scheme

Long Service award

Discount Rewards Scheme

Employee Assistance Programme

Enhanced maternity/paternity provision

Car Allowance

Job summary

Stannah Group is seeking a Field Repair Manager to lead the Ringwood service team and drive performance across Major Repairs Plan objectives. You will guide Lift Engineers and subcontractors across all lift makes, ensuring safety, quality, and customer satisfaction.

The role involves regular travel within the service region, a full UK driving licence, and a competitive salary with a comprehensive benefits package plus a company car or car allowance.

Qualifications

• Previous experience working within the lift industry or similar service industry with transferable skills is essential.
• Relevant management qualifications would be desirable.
• Qualified to a minimum NVQ level 3 in Lift Engineering.

Responsibilities

• Efficiently plan engineer workloads including the allocation of repair works.
• Manage absence, performance, and appraisals for the team.
• Ensure compliance with all Health and Safety procedures. Conduct risk assessments and method statements.
• Carry out regular site monitoring.
• Maintain relationships with customers, addressing any queries and complaints.

Skills

Lift industry experience

People management

Education

NVQ level 3 in Lift Engineering

Management qualifications desirable

Job description

Stannah Group is seeking a Field Repair Manager to lead the Ringwood service team and drive performance across Major Repairs Plan objectives. You will guide Lift Engineers and subcontractors across all lift makes, ensuring safety, quality, and customer satisfaction.

The role involves regular travel within the service region, a full UK driving licence, and a competitive salary with a comprehensive benefits package plus a company car or car allowance.