Senior Library Assistant

Goldsmiths, University of London; Greater London; On-site; GBP 22,000 - 30,000; Full time

Benefits offered by this job

Generous benefits

Professional development

Pension scheme

Job summary

Goldsmiths, University of London is seeking a Senior Library Assistant to support Special Collections and Archives and provide exemplary service to library users. You will work with Library Supervisors and staff to manage collections, circulation, and memberships while resolving enquiries and ensuring smooth operations in both physical and online spaces.

The role emphasises collaboration, adaptability, and attention to detail, with opportunities to engage in projects and continual professional

Qualifications

• Experience in archives, libraries, information services, or customer service environments.
• Ability to supervise day-to-day operations and support across teams.
• Strong data handling and analysis capabilities.

Responsibilities

• Handle collection and stock management, circulation, space management, interlending, data entry and library membership.
• Serve as first point of contact for enquiries and provide issue resolution.
• Collaborate with Library Supervisors and staff to ensure smooth operations.

Skills

Customer service

Communication

Data handling

Job description

Goldsmiths is a world-renowned university that has a reputation for rigorous and innovative academic work; creativity has long been our hallmark. Academic excellence and imaginative course content combine to make a place where creative minds can thrive.

About the Department

This is your chance to be part of modern, successful, people focused library service. Joining us, you’ll get the chance to learn new skills, explore your interests, and get involved in exciting new projects. Our Library at Goldsmiths is at the heart of academic life and the student experience on campus. We have a strong culture of delivering reliable, high quality services, resources and support to all our academic schools and visitors and we are passionate about continually innovating, developing and improving our offer. Our Special Collections and Archives bring these distinctive Goldsmiths strengths together, with collections that are open to all and reflect Goldsmiths’influential position in the creative and performing arts, with collections including the Goldsmiths Textile Collection & Constance Howard Gallery, the Daphne Oram Collection and the Women’s Art Library. We are proud of our highly skilled, collaborative staff and of our unique resources, which enable us to support our community in their learning, teaching, scholarship and research.

Abou t the role

The Senior Library Assistant role is key to student and staff experience of Library services at Goldsmiths, delivering an exemplary service to Library customers. This role is based within Special Collections and Archives, while working collaboratively across the Library with the support, leadership and supervision of Library Supervisors and specialist staff to carry out a range of processes including collection and stock management, circulation, space management, interlending, data entry and Library membership. This role is the first point of contact for first-line and more complex enquiries and support, working independently to resolve issues and support library customers to ensure our physical and online spaces operate smoothly.

About the candidate

You will be a collaborative and adaptable professional with experience in archives, libraries, information services, or customer service environments. You will bring the ability to take responsibility for day-to-day service supervision, ensuring smooth and effective operations. Your exemplary communication skills will enable you to work successfully across teams, support colleagues, resolve complex enquiries, and build strong working relationships to help deliver high-quality services. Confident in administration, you will be highly organised, detail-oriented, and bring strong data handling and analysis capabilities.

We have generous benefits – an agile working environment, 22 days’ annual leave plus six paid closure days (four at Christmas and two at Easter) plus all Bank Holidays, great transport links, a defined benefit pension scheme, support for professional development and a broad range of wellbeing initiatives such as staff choir, running club, staff networks and creative writing classes.

At Goldsmiths, University of London, Equality, Diversity, and Inclusion shape how we lead, learn, and work. We are committed to building an inclusive and respectful environment, removing barriers and addressing inequalities so that everyone in our community can belong and thrive.

All applicants must evidence their right to work in the UK prior to commencing work with us.