Senior Liability Claims Handler

Indesure Recruitment; Nottingham; Hybrid; GBP 42,000 - 64,000; Full time

Benefits offered by this job

Private healthcare

Pension scheme

Life assurance

Income protection

25 days holiday

Job summary

Indesure Recruitment is seeking a Senior Desktop Liability Claims Handler for a predominantly remote UK-based position with occasional office visits. You will manage EL/PL injury and/or TPPD claims, investigate coverage and liability, and negotiate settlements with stakeholders.

Candidates should have liability claims handling experience, solid knowledge of EL/PL/TPPD principles, and strong communication skills. Insurance qualifications are desirable but not essential.

Qualifications

• Experience handling EL/PL injury and/or TPPD claims.
• Knowledge of EL/PL, TPPD and liability principles.
• Strong investigation and negotiation skills.
• Ability to manage your own caseload effectively.
• Excellent communication and customer service skills.
• Insurance qualifications desirable but not essential.

Responsibilities

• Manage EL/PL injury and/or TPPD claims through to settlement.
• Investigate policy coverage and legal liability.
• Review evidence and provide clear liability decisions.
• Negotiate settlements within agreed authority.
• Identify potential fraud indicators.
• Liaise with policyholders, third parties, insurers, brokers and other stakeholders.
• Manage litigation and referrals where appropriate.
• Maintain accurate claim records and deliver excellent customer service.

Skills

Liability claims handling

EL/PL knowledge

Negotiation skills

Investigation

Communication

Education

Insurance qualifications

Job description

Senior Desktop Liability Claims Handler

Are you an experienced Liability Claims professional looking for a predominantly remote opportunity with a well-established claims organisation?

We are recruiting Senior Desktop Liability Adjusters / Liability Claims Handlers to manage EL/PL injury and/or Third-Party Property Damage (TPPD) claims.

This is a remote UK-based position with ad hoc office visits, offering the opportunity to manage your own caseload while working within an experienced technical team.

What you will do:

• Manage EL/PL injury and/or TPPD claims through to settlement
• Investigate policy coverage and legal liability
• Review evidence and provide clear liability decisions
• Negotiate settlements within agreed authority
• Identify potential fraud indicators
• Liaise with policyholders, third parties, insurers, brokers and other stakeholders
• Manage litigation and referrals where appropriate
• Maintain accurate claim records and deliver excellent customer service

What we’re looking for:

• Previous Liability Claims handling experience
• Good knowledge of EL/PL, TPPD and liability principles
• Understanding of insurance law and policy wordingStrong investigation and negotiation skills
• Ability to manage your own caseload effectively
• Excellent communication and customer service skills
• Insurance qualifications are desirable but not essential

What’s on offer:

• 25 days' holiday plus bank holidays
• Pension scheme
• Private healthcare
• Life assurance and income protection
• Additional employee benefits and wellbeing support