Senior Lettings Negotiator

TN United Kingdom; Cheltenham; On-site; GBP 25,000 - 35,000; Full time

Job summary

Ein preisgekröntes Unternehmen sucht einen motivierten Lettings Negotiator für ihre Niederlassung in Cheltenham. Diese spannende Rolle bietet die Möglichkeit, in einem dynamischen Team zu arbeiten, das sich auf Kundenzufriedenheit konzentriert. Der ideale Kandidat hat Erfahrung in der Immobilienbranche und hervorragende Kommunikationsfähigkeiten. Sie werden die Verantwortung für die Akquise und Pflege von Kunden übernehmen und zur Profitabilität der Niederlassung beitragen. Mit einem unterstützenden Umfeld und Möglichkeiten zur beruflichen Weiterentwicklung ist dies eine hervorragende Gelegenheit für alle, die ihre Karriere im Immobiliensektor vorantreiben möchten.

Benefits

22 Tage Jahresurlaub plus Feiertage

Geschenktag für Geburtstag und Hochzeit

Loyalitätsbonus

Teambuilding-Tage

Unterstützung für psychische Gesundheit

Erweiterter Elternurlaub

Bezahlte Branchenqualifikationen

Fortlaufende berufliche Entwicklungsmöglichkeiten

Qualifications

• Erfahrung in der Immobilien- oder Vermietungsbranche.
• Starke schriftliche und mündliche Kommunikationsfähigkeiten.

Responsibilities

• Akquirieren und Behalten von Kunden und Bewerbern.
• Durchführen von Besichtigungen und Nachverfolgen von Feedback.

Skills

Kundenbeziehungsmanagement

Kommunikationsfähigkeiten

IT-Kenntnisse (Microsoft Office)

Kundenservice

Geschäftsentwicklung

Job description

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Our client, an award-winning and leading sales and lettings agency, is seeking experienced and motivated individuals to join their talented team. They currently have a vacancy for a Lettings Negotiator at their Cheltenham branch on a full-time basis.

With a focus on customer satisfaction, they are looking for a driven and dedicated individual capable of building and maintaining strong professional relationships with tenants and landlords.

This is an excellent opportunity to work within a fast-paced lettings department of a company experiencing continuous market growth and planning future expansion. If you are passionate about developing your career and thrive in a supportive environment, this could be the perfect role for you!

Responsibilities:

1. Acquire and retain your own clients and applicants
2. Maintain all records on the internal database
3. Handle enquiries from internet, marketing, telephone, and walk-ins
4. Conduct viewings with prospective clients and follow up on feedback
5. Identify business opportunities to increase income, expand market share, and cross-sell with other departments
6. Execute business generation activities to ensure a sufficient pipeline to meet targets
7. Maximise branch profitability by working closely with the team
8. Support the Line Manager in providing and updating statistics for weekly meetings
9. Assist with compliance checks, ensuring adherence to legal requirements and company processes

Candidate Attributes:

1. Previous experience in the property or lettings industry
2. Strong written and verbal communication skills
3. Ability to generate and maintain new business opportunities
4. Outstanding customer service skills at all levels
5. Resilient and positive attitude
6. IT literate with proficiency in Microsoft Office

Salary: Highly competitive and negotiable, depending on experience. Benefits include 22 days of annual leave plus bank holidays (increasing with service), a gifted day off for your birthday and wedding, longevity bonus, team-building days, company events, mental health support, enhanced parental leave, industry qualifications paid for, and ongoing professional development opportunities.