Senior Lender Relationships Manager

Zuto; Manchester; On-site; GBP 42,000 - 54,000; Full time

Benefits offered by this job

Pension scheme

Life assurance & income protection

Free independent financial advice

Discounts on lifestyle, restaurant &购物

Cycle to work scheme

GP Anytime service

Health cash back plan & wellbeing apps

Discounted gym memberships

Job summary

Zuto in Manchester City Centre is seeking a Lender Relationship Manager to own a portfolio of lending partners, building strong relationships and using data-driven decision making to improve performance. You will monitor performance and identify opportunities to strengthen partnerships and reduce friction.

You’ll work with senior stakeholders across the business, turning insights into measurable improvements and influencing how Zuto collaborates with its lender panel.

Qualifications

• 3+ years’ experience managing external business relationships, ideally in financial services.
• Proven ability to build credibility and influence senior stakeholders.
• Track record of delivering measurable performance improvements.
• Strong commercial awareness and ability to prioritise opportunities against business objectives.
• Analytical mindset with confidence interpreting MI and using data to make decisions.
• Experience turning ideas into implemented improvements.

Responsibilities

• Acting as the primary point of contact for a portfolio of lenders.
• Building strong, trusted relationships with stakeholders at operational and senior levels.
• Leading lender performance reviews and ongoing engagement.
• Monitoring lender performance metrics and MI to identify trends, risks and opportunities.
• Using data and commercial insight to identify opportunities to improve performance.
• Building clear cases for change and showing how to capitalise on opportunities.
• Identifying inefficiencies and friction within lender journeys and driving improvements.
• Working cross-functionally with teams across Zuto to implement change.
• Providing insight into lender appetite and market developments.

Skills

Relationship management

Stakeholder engagement

Data analysis

Commercial acumen

Job description

Zuto in Manchester City Centre is seeking a Lender Relationship Manager to own a portfolio of lending partners, building strong relationships and using data-driven decision making to improve performance. You will monitor performance and identify opportunities to strengthen partnerships and reduce friction.

You’ll work with senior stakeholders across the business, turning insights into measurable improvements and influencing how Zuto collaborates with its lender panel.