Senior Learning Strategy Consultant

Syneos Health, Inc.; Manchester; On-site; GBP 65,000 - 90,000; Full time

Job summary

Syneos Health, Inc. in Manchester, England seeks a Senior Learning Strategy Consultant to lead strategic learning design and delivery for pharmaceutical clients.

You will partner with customers to assess capability needs, translate requirements into structured, outcome-driven solutions, and oversee multi-modal content development for impactful adoption. You will also drive delivery excellence, enable train-the-trainer sessions, and contribute to business development efforts as needed.

Qualifications

• Proven experience in learning with strong knowledge of instructional design and adult learning principles within the pharmaceutical/biotech industry (required).
• Proven experience in developing high-quality short-, medium-, and long-form content across a range of learning formats.
• Builds trusted relationships and consistently aligns solutions to customer needs and business outcomes.
• Highly organised, with the ability to manage multiple priorities and deliver high-quality outputs within timelines.
• Strong ability to communicate complex ideas clearly and credibly, engaging both customers and internal stakeholders.
• Proactive in identifying challenges and implementing practical, effective solutions in a dynamic environment.
• Advanced PowerPoint and writing capability, with experience in consulting or training environments.
• Willingness to travel (~10%) to support customer engagements and key delivery activities.

Responsibilities

• Lead Capability Needs Assessment: diagnose gaps and translate insights into outcome-driven learning strategies.
• Design Learning Journeys & Roadmaps: define curriculum structure, modality mix, and sequencing.
• Align Strategy with Customer Objectives: ensure solutions meet project intent and performance goals.
• Oversee Content Development & Quality: guide writers and contribute to multi-modal learning solutions.
• Drive Delivery & Facilitation Excellence: run training sessions and train-the-trainer programs.
• Support Pitch & Proposal Activity: help shape customer-focused solutions.
• Identify Customer Needs & Opportunities: inform solution direction from market insights.
• Collaborate Across Teams: work with Design, Delivery, and senior stakeholders.

Skills

Instructional design

Adult learning

Pharma/biotech knowledge

Content development

Stakeholder communication

Presentation skills

Travel readiness

Solution design

Tools

PowerPoint

Job description

Updated: Yesterday
Location: Manchester, England, United Kingdom
Job ID:16702-OTHLOC-CqLwYfwp

You’re driven, resourceful, and above all else - remarkably smart.

The Senior Learning Strategy Consultant serves as a strategic learning partner, leading both the design alignment and execution of high-impact learning solutions for pharmaceutical customers. This role blends content leadership, customer engagement, and selective business development support to ensure solutions are both commercially relevant and operationally effective. Acting as the Learning Strategist across projects, the Sr Learning Strategy Consultant partners closely with customers to assess capability needs, align on learning approaches, and translate requirements into structured, outcome-driven solutions.

From an execution perspective, the role is accountable for writing, developing and implementing sold solutions, overseeing delivery, and facilitating training sessions or train-the-trainer programs to ensure effective deployment and adoption.

Key Responsibilities Learning Advisor

• Lead Capability Needs Assessment Diagnose customer capability gaps through structured needs analysis, translating insights into clear, outcome-driven learning strategies and recommendations.
• Design Learning Journeys & Roadmaps Develop cohesive learning pathways that define curriculum structure, modality mix, and sequencing to maximise engagement, application, and business impact.
• Align Strategy with Customer Objectives Act as a strategic partner to customers, ensuring all learning solutions remain closely aligned to project intent, commercial goals, and performance outcomes.
• Oversee Content Development & Quality Lead the development of high-impact, multi-modal learning solutions (e.g., digital, live, and blended formats), providing direction to writers and contributing directly to content creation where required.
• Drive Delivery & Facilitation Excellence Facilitate learning sessions and enable customer teams through train-the-trainer approaches, ensuring confident delivery and strong learner adoption.

Business Development Contribution (Ad Hoc)

• Support Pitch & Proposal Activity Contribute to pitch development and proposal creation as needed, partnering with business development leads to shape compelling, customer-focused solutions.
• Identify Customer Needs & Opportunities Provide insight into emerging customer needs and potential opportunities, helping to inform solution direction and approach.
• Collaborate Across Teams Work with Solution Design, Delivery, and senior stakeholders to contribute to opportunity discussions and ensure alignment between proposed and delivered solutions.

Qualifications

• Proven experience in learning, with strong knowledge of instructional design and adult learning principles within the pharmaceutical/biotech industry (required).
• Proven experience in developing high-quality short-, medium-, and long-form content across a range of learning formats.
• Builds trusted relationships and consistently aligns solutions to customer needs and business outcomes.
• Highly organised, with the ability to manage multiple priorities and deliver high-quality outputs within timelines.
• Strong ability to communicate complex ideas clearly and credibly, engaging both customers and internal stakeholders.
• Proactive in identifying challenges and implementing practical, effective solutions in a dynamic environment.
• Advanced PowerPoint and writing capability, with experience in consulting or training environments.
• Willingness to travel (~10%) to support customer engagements and key delivery activities.

Syneos Health companies are affirmative action/equal opportunity employers (Minorities/Females/Veterans/Disabled)