Senior Learning Management Systems Administrator

JR United Kingdom; Bath; Hybrid; GBP 33,000 - 38,000; Full time

Job summary

A leading not-for-profit organization is seeking a Senior Learning Management Systems Administrator to enhance their digital learning platforms. The role involves technical support, client implementations, and project management, directly impacting service quality and client satisfaction. Ideal for candidates with strong knowledge of Moodle and eLearning standards, this position offers a hybrid working model and various employee benefits, including a generous leave allowance and enhanced pension scheme.

Benefits

Health and wellbeing benefits

Enhanced pension scheme

Generous annual leave entitlement

Flexible working arrangements

Organisational development days

Qualifications

• Strong working knowledge of Moodle Workplace and/or Totara LMS.
• Solid understanding of eLearning standards and protocols (SCORM, xAPI, AICC).
• Experience in technical support and project management.

Responsibilities

• Provide daily operational support for Moodle Workplace systems.
• Lead client onboarding, configuration, and migration projects.
• Supervise the LMS Administrator and mentor team members.

Skills

Technical consultancy

Data literacy

Stakeholder management

Project management

Tools

Moodle Workplace

Totara LMS

Job description

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Senior Learning Management Systems Administrator, bath

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Client:

The Workforce Development Trust

Location:

bath, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

10

Posted:

06.06.2025

Expiry Date:

21.07.2025

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Job Description:

Job Title: Senior Learning Management Systems Administrator

Department: Learning Solutions

Location: Bristol office with Hybrid working

Pay Scale: £33,000k to £37,500k per annum

Contract: Permanent

Hours: Full Time (37.5 hours per week) 7.5 hours per day.

The Workforce Development Trust

The Workforce Development Trust is a not-for-profit organisation that provides services that support employers to develop skilled, sustainable, and efficient workforces in the UK and abroad. We operate via our four brands; Skills for Health, Skills for Justice, SFJ Awards, iCQ Awards and People 1st International, which deliver specialist, targeted skills interventions to support a variety of frontline public services.

Job summary

As a key member of the Learning Solutions department, the Senior LMS Administrator is responsible for the advanced technical support, implementation, and optimisation of the Workforce Development Trust’s digital learning platforms and offerings. This includes acting as the technical lead for learning systems, supporting platform enhancements, and managing complex client implementations and migration projects.

The post holder will supervise the LMS Administrator, act as an escalation point for the support team, and work closely with internal stakeholders and external clients to ensure the successful delivery of eLearning solutions.

Our current Digital Learning Solutions include:

• Moodle Workplace (Skills for Health eLearning)

What is the impact of the role on the business?

This role has direct impact on Service Quality & Client Satisfaction which has a direct and lasting impact on how clients perceive and experience the organisation's digital learning offerings. The Digital learning offerings ultimately improve healthcare compliance, which in turn enhances patient safety a direct contribution to the organisation’s core mission.

Key business skills necessary for the role?

It is a varied and exciting role, the role has the need for technical consultancy with strong data literacy skills. And the role requires stakeholder and project management skills to deliver the offerings.

What does the daily work look like?

No two days are the same, but most follow a dynamic mix of technical hands-on work, cross-team collaboration with sales and product development, and of course client interaction. The role follows a hybrid model, with a mix of remote work and in-office work. Time in the office is often spent with the friendly team for workshops, planning sessions, or onboarding support, while home days allow for focused technical work.

Key Responsibilities:

Technical Support & System Administration

• Act as a second and third-line escalation point for technical issues across our learning platforms.
• Provide daily operational support for Moodle Workplace systems.
• Manage and maintain system integrations (SCORM, AICC, xAPI, etc.)

Client Implementation & Project Management

• Lead the delivery of client onboarding, configuration, and migration projects.
• Analyse client learning requirements and recommend optimal LMS configurations.
• Run client discovery workshops, training sessions, and implementation meetings.

Leadership & Supervision

• Supervise and manage the workload of the LMS Administrator.
• Provide mentoring and guidance to other staff to support development and improve team capability.
• Generate and analyse system usage, support, and performance reports for internal and client use.
• Monitor project delivery and flag risks or concerns to management before issues arise.

Experience:

Strong working knowledge of Moodle Workplace and/or Totara LMS and Solid understanding of eLearning standards and protocols (SCORM, xAPI, AICC).

For the full job description and a job pack to assist your application, please visit: https://www.wdtrust.org.uk/careers/.

This job requires some days in the office. Please consider if you are willing to relocate before applying.

Please include your CV, Cover letter optional, but beneficial. You can apply through our website.

Please only apply if you currently have a valid right to work in the UK.

Only shortlisted candidates will be contacted.

Please note, we reserve the right to alter the closing date before the one stated.

Generous annual leave entitlement up to a maximum of 28 days, plus public holidays, and a potential Christmas closure

• Flexible working - 50% working from home with a dress for your day approach.
• Staggered start and finish time
• We provide enhanced leave, bereavement, carers, maternity, paternity, and sickness leave.
• Health and wellbeing benefits, access to our mental health first aiders, a confidential employee assistance programme, free eye tests and payment for an annual flu jab
• Enhanced pension scheme, with a contribution matching up to a combined 12%, and the option to join the Salary Exchange Pension Scheme along with death in service coverage at three times annual salary.
• Flexible employee benefits, portal including a cycle to work scheme.
• Buy annual leave scheme.
• Organisational development days and departmental training budgets
• Payroll giving, this is a tax-free way to donate to any charity, worthy cause or place of worship.

The Workforce Development Trust is an equal opportunity employer and welcomes everyone.

If your experience differs a little from what is outlined in the job description, or you are missing a desired qualification, yet you think you can bring value to this role, please apply, we would like to hear more about you.

We strongly encourage people of all gender, religion, ethnic backgrounds, sexual orientation, and individuals with disabilities to apply.

If you need any reasonable adjustments at any point, please let us know. In your application, please feel free to advise on your pronouns, for example she/her, he/him, they/them etc.