Senior Learning and Development Consultant

SURREY COUNTY COUNCIL; Greater London; Hybrid; GBP 45,000 - 55,000; Full time

Job summary

An established industry player is seeking a Senior Learning and Development Consultant to enhance their Data Academy. This hybrid role offers the chance to work collaboratively with various teams, focusing on developing data skills across the organization. You will be instrumental in designing and delivering impactful training programs that drive cultural change and improve services. With a supportive environment and a commitment to employee well-being, this position offers a unique opportunity to contribute to the council's digital transformation journey. If you are passionate about data and learning, this role is perfect for you.

Benefits

26 days' holiday

Employee Assistance Programme

Local government pension

Lifestyle discounts

Paid volunteering days

Learning and development resources

Qualifications

• Experience in managing and delivering training programs.
• Strong organizational and communication skills.

Responsibilities

• Collaborate with stakeholders to understand L&D needs.
• Develop and coordinate training for the Data Academy.

Skills

Stakeholder Management

Training Program Management

Data Literacy

Communication Skills

Collaboration

Job description

This role has a starting salary of £45,680 per annum, based on a 36-hour working week. This is a 12-month fixed term contract / secondment opportunity.

We are excited to be hiring a Senior Learning and Development Consultant to join our fantastic Learning and Development team within People and Change. In this role you will work collaboratively with other members of the L&D team and work closely with the Data Strategy team as well as other colleagues in People and Change and wider stakeholders.

This is a hybrid role, and you will have the option of working from home for some of the week. You will be expected to attend one of our offices when business need requires you to do so; usually at least twice a week. Many of our staff also work flexibly so we welcome a conversation as to what might work best for you.

Rewards and Benefits:

• 26 days' holiday (prorated for part time staff), rising to 28 days after 2 years' service and 30 days after 5 years' service
• Option to buy up to 10 days of additional annual leave
• An extensive Employee Assistance Programme (EAP) to support health and wellbeing
• Up to 5 days of carer's leave per year
• Paternity, adoption and dependents leave
• A generous local government salary related pension
• Lifestyle discounts including gym, travel, shopping and many more
• 2 paid volunteering days per year
• Learning and development hub where you can access a wealth of resources

About the Role

As a Senior Learning and Development (L&D) Consultant, you will work with stakeholders to understand L&D requirements and deliver the L&D lifecycle for the Data Academy. You'll find our team supportive where we work collaboratively to respond at a fast pace to evolving learning and development needs across the organisation, so you'll be well supported to develop and embed the data offer within the wider corporate L&D offer.

In this role you will work on a variety of Learning and Development projects to build data skills and understanding at all levels of the organisation, so that staff are confident in working with data. The learning and development offer will be built around our data principles:

• We value data as an asset.
• We actively manage data.
• We share data appropriately.
• We use data to support decision making.

A large focus of your work will be on growing and evolving the council's Data Academy. This will involve working with data specialists across the organisation to create, coordinate and execute compelling learning and development offerings. You will ensure that the Academy has a broad offer encompassing programmes for leaders, officers and analysts with content including data literacy, data management, insight tools, data analysis and impact measurement skills.

The Data Academy is a vital part of our continuing journey to improve how the council manages and uses data. It will help us to enhance data skills across the organisation, ensuring that we can use data to power our processes and support our digital transformation, facilitate better and more robust decision making, and to build trust with our residents. You will also lead work to identify the knowledge and skills our data specialists need and identify appropriate training.

Shortlisting Criteria

To be considered for shortlisting for this position, your application will clearly evidence the following:

• Practical experience of managing, designing, developing, coordinating and delivering large and small-scale training programs
• You are highly organised, motivated and have excellent communication and stakeholder management skills
• You are passionate about data and understand the role of data in driving transformation and improving services
• You will be highly collaborative and focused and delivering L&D programmes that help drive cultural and behavioural change

Application Questions

To apply, alongside your CV, you will be asked to answer the following questions:

• Describe a large-scale training program you have managed, designed, developed, coordinated, and delivered. What were the key challenges and successes?
• Provide an example of how you have effectively managed stakeholders in a training program. What strategies did you use to communicate and engage with them?
• What role do you believe data plays in the success of L&D initiatives? How have you used data to measure and enhance the impact of your programs?
• Describe a time when you collaborated with others to deliver an L&D program that drove cultural and behavioural change. What was your role, how did you collaborate and what was the outcome?

Contact Us

Please contact us for any questions relating to the role. This could be to discuss flexible working requests, transferable skills or any barriers to employment.

This job advert closes at 23:59 on 26.05.2025 with interviews to follow.

We look forward to receiving your application, please click on the apply online button below to submit.

Our Commitment

Surrey County Council is proud to be a Disability Confident Employer. A guaranteed interview will be offered to all disabled applicants where:

• The candidate has evidenced the minimum criteria for the role through their application
• The candidate has chosen to share that they have a disability on the application form

Our application form and onboarding process will provide an opportunity to request any reasonable adjustments for the interview and/or the role. We want to be an inclusive and diverse employer reflecting the community we serve and particularly welcome applications from all underrepresented groups.