Senior Leader, Housing Tenancy & Leasehold

Waverley Borough Council; Godalming, Guildford; Hybrid; GBP 81,000 - 87,000; Full time

Benefits offered by this job

Hybrid working policies

Training and development opportunities

Generous annual leave and flexi time

Employee assistance programme

LGPS membership

Job summary

Waverley Borough Council invites applications for Head of Housing Tenancy and Leasehold Management across Guildford and Waverley Councils. This fixed-term contract role offers strategic leadership to tenancy, neighbourhood and leasehold services, including Right to Buy and income collection, across two authorities.

You will shape service delivery, lead a leadership team, manage substantial budgets, and drive improvements to outcomes for tenants and communities in a collaborative cross-council

Qualifications

• Extensive experience leading housing management, tenancy or leasehold services at a senior level.
• Strong knowledge of tenancy management, leasehold services, rent collection and landlord responsibilities.
• Experience managing complex budgets, contracts and resources.
• Strong leadership and stakeholder management skills.
• Excellent communication with residents, Members and partners.
• Track record of delivering service improvement and organisational change.

Responsibilities

• Leading tenancy, neighbourhood and leasehold services across both councils.
• Managing income collection, tenancy sustainment and landlord services.
• Overseeing resident engagement, tenancy enforcement and estate management.
• Leading Right to Buy and leasehold service functions.
• Managing significant budgets and Housing Revenue Account-funded services.
• Driving customer-focused service improvement and community outcomes.

Skills

Leadership

Stakeholder management

Tenancy management

Leasehold services

Budget management

Communication

Service transformation

Job description

Waverley Borough Council invites applications for Head of Housing Tenancy and Leasehold Management across Guildford and Waverley Councils. This fixed-term contract role offers strategic leadership to tenancy, neighbourhood and leasehold services, including Right to Buy and income collection, across two authorities.

You will shape service delivery, lead a leadership team, manage substantial budgets, and drive improvements to outcomes for tenants and communities in a collaborative cross-council