Senior Lead - Retail Deign Program Manager (9 month-Maternity Cover)

On; Greater London; Vor Ort; GBP 90.000 - 120.000; Vollzeit

Benefits dieser Stelle

Equal Opportunity Employer

Zusammenfassung

On is seeking a Senior Lead - Retail Design Program Manager to drive a comprehensive retail design program during a 9-month maternity cover. You will bridge visionary design with operational execution, manage budgets, and guide senior leadership.

The role includes hands-on delivery of pop-ups, B2B activations, and Shop-in-Shop layouts across global markets. You will coordinate timelines, vendors, and governance while supporting Lead PMs and collaborating with Retail Marketing, Visual

Qualifikationen

• 8+ years of experience in retail project management, retail design, or physical brand operations.

Aufgaben

• Oversee the retail design program: strategy, timelines, budget, and governance.
• Own and optimize the Global Retail Design program budget across multiple projects.
• Act as functional program lead coordinating Lead PMs and senior leadership with clear status reporting.
• Provide executive-level guidance and governance for vendor contracts and commercial negotiations.
• Deliver hands-on project execution for pop-ups, B2B activations, and SIS layouts.
• Coordinate cross-functional teams and external agencies to ensure on-time delivery and quality.

Kenntnisse

Retail program mgmt

Budget management

Cross-functional leadership

Jira

Smartsheet

Vendor management

Communication skills

Tools

Jira

Smartsheet

Jobbeschreibung

At a Glance

The On retail fleet is expanding, has big ambitions, and we’re looking for a confident, hands‑on Senior Lead - Retail Design Program Manager (9-months Maternity Cover) to help us take our retail environments to the next level.

In this dual-impact role, you will be the absolute bridge between visionary design and operational reality. During this defined cover period, you will step up to oversee the holistic retail design program - including overall budget management, strategic planning, ways of working, and senior leadership guidance.

At the same time, this is a highly hands‑on role. You will directly manage upcoming high‑stakes projects, including temporary pop-ups in collaboration with retail marketing, B2B activations, and Shop-in-Shop (SIS) formats.

Structure & Matrix Reporting: To keep this role deeply focused on project execution, overall program strategy, and budget management, the direct HR/line management of our Lead Project Managers will be temporarily held by our Head of Retail Design. You will act as their functional program lead - coordinating timelines, overall budgets, and strategic ways of working - without the administrative overhead of direct people management.

Your Team

At On we stimulate creativity and innovation and foster On spirit within everything we do. You will be part of our dynamic Global Retail Design team responsible for multiple cross‑functional projects - from market analysis and retail strategy to concepts, temporary brand experiences, and supporting regional execution. Our physical footprint ranges from temporary pop‑ups and B2B partner activations to standard Shop-in-Shops (SIS) and large flagship DTC stores.

We work in close‑knit collaboration with Retail Marketing, Visual Merchandising, Real Estate & Development, and regional execution teams to create a seamless, identical, and premium consumer experience across every physical touchpoint.

Your Mission

Program Management & Strategic Steering (Maternity Cover Scope)

• Overall Program Alignment: Oversee the strategic workflow, timelines, and decision‑making framework for the retail design portfolio, ensuring operational stability across all active tracks.
• Budget Ownership: Manage and optimize the overall Global Retail Design program budget (while supporting the Lead PMs in managing their individual project budgets).
• Strategic Matrix Coordination: Act as the functional program lead for our Lead PMs, ensuring seamless timeline integration and shared ways of working, while direct HR reporting flows to the Head of Retail Design.
• Executive Support: Act as the key partner for senior leadership, providing absolute program clarity, strategic guidance, and executive‑level status reporting.
• Operational Governance: Oversee decision‑making regarding vendor contracts, commercial negotiations, and internal/external ways of working.

Hands‑on Project Delivery (Immediate & Long‑Term Scope)

• Special Projects & Pop‑ups: Lead and deliver high‑visibility special projects from inception to completion, including temporary pop‑ups in close collaboration with Retail Marketing, Real Estate & Development, and external agencies.
• B2B & SIS Spaces: Drive operational excellence and physical execution of B2B activations and Shop-in-Shop (SIS) department store layouts, aligning with On’s premium brand standards.
• Cross‑Functional Orchestration: Coordinate diverse internal teams (Retail Marketing, Visual Merchandising, Retail Ops, Legal, Procurement, Tech) and external suppliers to ensure seamless delivery and "last mile" operational readiness.
• Creative Chaos Navigator: Successfully bridge the gap between high‑level creative briefs and physical building constraints, managing the administrative "nuts and bolts" (including PO creation, contract liaison, and vendor onboarding) with grit and precision.

Your Story

• 8+ years of experience in retail project management, retail design, or physical brand operations in a rapidly scaling environment.
• Balanced Skillset: A unique mix of high‑level strategic thinking (governance, overall budget management, and leadership reporting) and a hands‑on, "no task is too small" execution mindset.
• Pop‑up & B2B Expertise: Proven track record of managing fast‑paced, temporary retail activations, pop‑ups, and department store shop‑in‑shops.
• Cross‑Functional Influence: Outstanding communication skills with a demonstrated ability to align and negotiate with diverse departments (Marketing, Legal, Procurement, Development, and Real Estate) without direct authority.
• Financial & Admin Grit: Strong experience managing high‑value budgets, with the operational discipline to personally execute administrative processes (POs, MSAs, vendor onboarding).
• Thriving in Ambiguity: An entrepreneurial spirit that thrives in "creative chaos." You are comfortable building the framework while moving forward and don't wait for a perfect roadmap to take action.
• Tools of the Trade: Highly proficient in modern project management tools (Jira, Smartsheet) with a focus on automation and workflow optimization.

What we offer

A fair and balanced internal recruiting process with an opportunity to learn about other teams, roles and challenges. month

On is an Equal Opportunity Employer. We are committed to creating a work environment that is fair and inclusive, where all decisions related to recruitment, advancement, and retention are free of discrimination.