Senior Lead Operative - Voids

Fairhive Homes; Newcastle upon Tyne; On-site; GBP 42,000 - 46,000; Full time

Job summary

Fairhive Homes is seeking a hands-on Senior Lead Operative to supervise void property repairs and refurbishment works, delivering quality outcomes safely and efficiently.

You will mentor operatives, coordinate workloads with managers and inspectors, and drive continuous improvement while ensuring an excellent resident experience.

Qualifications

• Strong operational leadership experience in repairs, maintenance or construction.
• Proven ability to lead and develop teams on site.
• Excellent communication and problem-solving skills.

Responsibilities

• Lead a team of operatives delivering void property repairs and refurbishment works.
• Coordinate workloads with managers, inspectors and planners to meet service priorities.
• Drive safety, quality and continuous improvement on site.

Skills

Operational leadership

Team supervision

On-site coordination

Job description

This is an excellent opportunity for someone with strong operational experience and a passion for leading teams. You'll be responsible for driving performance, maintaining high standards of workmanship, and ensuring properties are ready for new residents as efficiently and safely as possible., As Senior Lead Operative, you'll provide day-to-day leadership to a team of operatives delivering void property repairs and refurbishment works. You'll lead by example, supporting your team to deliver quality outcomes while promoting a culture of safety, accountability and continuous improvement.

Working closely with managers, inspectors and planners, you'll coordinate workloads, monitor productivity and quality, and ensure resources are deployed effectively to meet service priorities. You'll act as the first point of contact for your team, providing practical guidance, coaching and support while helping to resolve operational challenges on site.

You'll also play an important role in developing team capability, identifying training needs, supporting wellbeing and performance conversations, and helping to create an engaged and motivated workforce.

Through regular inspections and quality checks, you'll ensure works are completed to the highest standards while delivering an excellent customer experience for residents.

This is a hands-on leadership role where you'll contribute to service improvements, support operational briefings and deputise when required to ensure the continued delivery of an effective voids service.

We're looking for a confident and proactive leader with experience supervising operational teams within a repairs, maintenance, housing or construction environment.

You'll have strong people management skills and be comfortable motivating others, managing performance, and supporting team development. You'll be organised, solutions-focused and able to build positive relationships with colleagues, contractors and residents alike.

We are a not for profit provider of social housing

Most importantly, you'll share our commitment to delivering excellent services and making a positive difference to the communities we serve.

£44,232.96 per annum