Senior Lead Operative - Voids

Fairhive Homes; Aylesbury; On-site; GBP 40,000 - 49,000; Full time

Job summary

Fairhive Homes is seeking an experienced Senior Lead Operative - Voids in Aylesbury to lead a team delivering void property repairs and refurbishment works, ensuring safety and quality.

You’ll coordinate workloads with managers, inspectors and planners, support training and wellbeing, and drive continuous improvement to provide excellent customer service to residents.

Qualifications

• Experience supervising operational teams in repairs, maintenance, housing or construction.
• Strong people management skills and ability to motivate and develop teams.
• Confident, proactive leadership with a focus on safety and quality.

Responsibilities

• Lead day-to-day operations of a voids repairs and refurbishment team.
• Coordinate workloads, monitor productivity and quality, and deploy resources effectively.
• Develop team capability and support wellbeing and performance conversations.

Job description

Senior Lead Operative - Voids

44,232.96 per annum

Aylesbury, Buckinghamshire

Permanent, Full Time

At Fairhive, we're committed to providing quality homes and creating thriving communities. We're now looking for an experienced and people-focused Senior Lead Operative - Voids to join our Voids Operations team and play a key role in delivering high-quality homes for our residents.

This is an excellent opportunity for someone with strong operational experience and a passion for leading teams. You'll be responsible for driving performance, maintaining high standards of workmanship, and ensuring properties are ready for new residents as efficiently and safely as possible.

The Role

As Senior Lead Operative, you'll provide day-to-day leadership to a team of operatives delivering void property repairs and refurbishment works. You'll lead by example, supporting your team to deliver quality outcomes while promoting a culture of safety, accountability and continuous improvement.

Working closely with managers, inspectors and planners, you'll coordinate workloads, monitor productivity and quality, and ensure resources are deployed effectively to meet service priorities. You'll act as the first point of contact for your team, providing practical guidance, coaching and support while helping to resolve operational challenges on site.

You'll also play an important role in developing team capability, identifying training needs, supporting wellbeing and performance conversations, and helping to create an engaged and motivated workforce.

Through regular inspections and quality checks, you'll ensure works are completed to the highest standards while delivering an excellent customer experience for residents.

This is a hands‑on leadership role where you'll contribute to service improvements, support operational briefings and deputise when required to ensure the continued delivery of an effective voids service.

About You

We're looking for a confident and proactive leader with experience supervising operational teams within a repairs, maintenance, housing or construction environment.

You'll have strong people management skills and be comfortable motivating others, managing performance, and supporting team development. You'll be organised, solutions-focused and able to build positive relationships with colleagues, contractors and residents alike.

Most importantly, you'll share our commitment to delivering excellent services and making a positive difference to the communities we serve.