Senior Key Account Manager — Grow Relationships (UK Travel)

Simplify Group; St. Ives; On-site; GBP 35,000 - 45,000; Full time

Benefits offered by this job

25 days holiday

8 public holidays

Life assurance

Enhanced maternity/paternity/adoption

Free conveyancing legals

GP 24-hour service

Retail discounts

Free on-site parking

Job summary

Move With Us, part of Simplify, is seeking a Senior Key Account Manager to manage and develop a new client relationship, in a role based in St Ives with occasional UK travel. You will work with the Head of Partnerships and wider teams to monitor performance, improve service quality and maximise revenue.

The role requires strong relationship-building, commercial acumen and the ability to influence at all levels, with a focus on delivering excellent client service and business growth.

Qualifications

• Experience in client relationship management or senior sales within the Property industry.
• Ability to work towards targets, KPIs or SLAs.
• Strong communication, presentation and stakeholder management skills.
• Analytical skills with ability to interpret performance information.

Responsibilities

• Build and maintain relationships with key client stakeholders at all levels.
• Attend client meetings, service reviews and portfolio discussions.
• Monitor service performance against KPIs and SLAs; produce reports.
• Review valuation activity and conversion performance to improve results.
• Coordinate responses to client complaints and escalations and drive improvements.
• Identify opportunities to develop the relationship, increase revenue and add services.
• Travel across the UK approximately fortnightly to meet clients and stakeholders.

Skills

Client relationship management

Key account management

Senior sales

Stakeholder management

Microsoft Excel

Tools

Microsoft Excel

Job description

Move With Us, part of Simplify, is seeking a Senior Key Account Manager to manage and develop a new client relationship, in a role based in St Ives with occasional UK travel. You will work with the Head of Partnerships and wider teams to monitor performance, improve service quality and maximise revenue.

The role requires strong relationship-building, commercial acumen and the ability to influence at all levels, with a focus on delivering excellent client service and business growth.