Senior IT Systems Support Analyst

Exact IT Resources; Newry; Hybrid; GBP 40,000 - 65,000; Full time

Job summary

An established industry player is looking for an IT Systems Support Analyst with expertise in AS/400 technologies. This role involves leading IT support, maintaining service levels, and managing system implementations. The ideal candidate will have strong analytical skills and experience in business analysis. The company offers a hybrid working model, alongside a comprehensive benefits package including life assurance, healthcare, and a commitment to learning and development. If you are passionate about technology and teamwork, this opportunity is perfect for you.

Benefits

Life Assurance

Company Pension

Healthcare

Well-being initiatives

Commitment to L&D

Employee Perks Scheme

Qualifications

• 5+ years experience with AS/400 Technologies and RPG programming.
• Knowledge of various systems development technologies.
• Experience in business and systems analysis.

Responsibilities

• Lead IT systems support through effective incident and change management.
• Maintain IT operations environment to meet service levels.
• Manage implementation of new IT systems and enhancements.

Skills

RPG

SQLRPGLE

DB2/400

Business Analysis

Analytical Skills

Education

Minimum 5 years as Senior Analyst Developer

TSM / ITIL Foundation Certified

PRINCE / PMP Foundation Certified

Tools

MS-Access

MS-SQL

.Net

Qlikview

Job description

IT Systems Support Analyst (AS/400)

One of NI’s leading employers

Hybrid working model (Down/Armagh)

We are working with one of Northern Ireland’s leading employers. They are currently seeking an experienced AS/400 Professional to provide Business Analysis and application development services.

In this role you will:

• Lead the provision of IT systems support through effective incident, service request, problem and change management to end-users at the defined service levels

• Maintain an effective IT operations environment by carrying out planned and remedial work as needed to maintain the defined service levels for a given service delivery domain (infrastructure / business systems).

• Manage the implementation and delivery of new IT systems and minor changes / enhancements to existing IT systems across one or more systems development domains (RPG / MS / Qlik).

Our client have key values and they support their employees in terms of success, innovation and working collaboratively as a team.

On offer are:

-Life Assurance

-Company Pension

-Healthcare

-Well-being initiatives

-Hybrid working model

-Commitment to L&D

-Employee Perks Scheme

Does this sound like you?

• Minimum5yearsworkingasaSeniorAnalystDeveloperusingIBMSystem-I(AS/400) Technologies and Programming Environments (RPG, ILE, SQLRPGLE, DB2/400)

• KnowledgeofRPG,MS-Access,MS-SQL,.Net,orQlikviewsystems development technologies.

• Experienceofgeneralbusinessanalysis/systemsanalysis.

• Strong analytical skills

Desirable Criteria

• TSM / ITIL Foundation Certified or equivalent.

• PRINCE / PMP Foundation Certified or equivalent.

• Experience working in a regulated environment.

• Knowledge of Microsoft Server Platforms, Active Directory, MS Exchange, LAN/WAN Administration and MS-Access.

For further information or to request a copy of the job description please contact Stephen Ingram on 028 90997720. Alternatively e-mail your CV and any query to [e-mail]