Senior IT Support Engineer (L3/L4)

Durlston Partners; Greater London; On-site; GBP 70,000 - 85,000; Full time

Benefits offered by this job

Private healthcare

25 days holiday

London office

Job summary

Durlston Partners LLP in London is seeking a Senior IT Support Engineer to join the infrastructure team. You’ll handle escalated issues, support a technical user base and help scale IT operations as the firm grows.

You’ll bring several years in IT support or systems administration, together with strong device management, IAM, networking basics, and scripting. The role offers a competitive salary and private healthcare in a London office.

Qualifications

• Several years in IT support or systems administration, including senior or escalation level work.
• Strong experience with device management tools.
• Knowledge of identity and access tools, basic networking, and some scripting.

Responsibilities

• Handle escalated support across devices, accounts, networking and SaaS tools.
• Manage an estate and improve how devices are set up and secured.
• Look after user access, onboarding and offboarding
• Automate repetitive tasks and keep documentation up to date
• Help with office IT projects as the team expands

Skills

Device management tools

Identity and access tools

Networking basics

Scripting

IT support / systems administration

Job description

Senior IT Support Engineer (L3/L4) - London - £70,000 to £85,000 Base (Depending on experience)

I’m working with a fast growing tech company in London that’s hiring a senior IT Support Engineer to join its infrastructure team.

You’ll be the go to person for the trickier IT issues. You’ll support a technical, engineering heavy team and help improve how IT runs as the company grows.

What you’ll do

• Handle escalated support across devices, accounts, networking and SaaS tools


• Manage an estate and improve how devices are set up and secured


• Look after user access, onboarding and offboarding


• Automate repetitive tasks and keep documentation up to date


• Help with office IT projects as the team expands

What you’ll bring

• Several years in IT support or systems administration, including senior or escalation level work


• Strong experience and familiarity with device management tools


• Good knowledge of identity and access tools, networking basics and some scripting


• Experience supporting technical users, ideally in AI or tech


• Competitive salary plus extras


• Private healthcare and 25 days holiday


• Great kit and a London office

#hardware #deeptech #HPC #AI #Artificialintelligence