Senior IT Service Design & Transition Lead (Hybrid)

Clarion Housing Group; England; Hybrid; GBP 50,000 - 70,000; Full time

Benefits offered by this job

Flexible working arrangements

Supportive work culture

Job summary

A leading UK housing organization is seeking an IT Service Design & Transition Lead to manage the transition of IT services into live operations. This role requires significant experience in IT Service Management, particularly in service design and transition, with strong stakeholder management and communication skills. The position offers hybrid working across England, ensuring flexibility and a collaborative environment. Join us to contribute to innovative service delivery while enjoying a rewarding career in the housing sector.

Qualifications

• Significant experience in IT Service Management.
• Proven track record of introducing new or changed services into live operation.
• Ability to influence Project Managers and Technical Owners.

Responsibilities

• Ensure design, documentation, and transition of IT services into live operation.
• Lead the creation of Service Design Packages (SDPs).
• Embed service governance and quality assurance into the delivery lifecycle.

Skills

Stakeholder management

Communication skills

Service design

Transition management

Collaboration

Job description

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