Senior IT Project Manager - Complex Programs (Hybrid, London)

LogicMonitor; Greater London; On-site; GBP 75,000 - 110,000; Full time

Job summary

LogicMonitor in London is seeking a Sr. Project Manager II to lead complex Professional Services engagements, coordinating across Sales, CS and PS engineers to deliver on time and within scope.

You will manage timelines, milestones, risks and budgets, maintain client relationships, and drive continuous improvements within the PMO. The role requires strong communication and the ability to translate technical requirements into actionable project plans.

Responsibilities

• Understand agreed scope of effort, customer's goals, & success criteria and develop a project success plan accordingly
• Establish project workflows and communication standards for project delivery team, including executive-level stakeholder reporting where required
• Serve as facilitator for all aspects of project delivery and ensure alignment to scope and timeline
• Track progress, proactively communicate risk where identified, and usher project to completion, ensuring PS is providing value both to the customer and to LogicMonitor
• Attend and engage in ongoing client meetings and working sessions
• Maintain visibility of project status through regular reporting and communication, including communicating with Executive-level and Senior Leadership contacts internally and externally
• Cultivate and maintain relationships with key customers and stakeholders
• Proactively identify opportunities for process improvement; take ownership of implementing improvements

Job description

LogicMonitor in London is seeking a Sr. Project Manager II to lead complex Professional Services engagements, coordinating across Sales, CS and PS engineers to deliver on time and within scope.

You will manage timelines, milestones, risks and budgets, maintain client relationships, and drive continuous improvements within the PMO. The role requires strong communication and the ability to translate technical requirements into actionable project plans.