Senior IT Infrastructure Engineer

Mypandi; London; On-site; GBP 50,000 - 80,000; Full time

Job summary

A leading company in the financial services sector is seeking a mid-senior level professional to design and manage IT infrastructure. This role involves tasks such as overseeing network security, implementing cloud solutions, and providing technical support within a dynamic office environment. Ideal candidates will possess strong technical skills in various IT systems and have a proactive approach to problem-solving.

Qualifications

• Minimum three years' experience in IT support.
• Experience with complex multi-site infrastructure.
• Professional communication and customer service skills.

Responsibilities

• Design, deploy, and maintain IT infrastructure.
• Manage Windows and Linux systems, including virtualization.
• Ensure network security and compliance with banking regulations.

Skills

Networking

Security

Cloud technologies

Windows Server

Active Directory

PowerShell scripting

Virtualization

Disaster recovery planning

Tools

Azure

VMware

Linux

Microsoft Intune

Job description

Be responsible for designing, implementing, managing, and optimising IT infrastructure for prestigious financial services clients. This role requires a deep understanding of enterprise IT systems, networking, security, and cloud technologies, playing a crucial part in ensuring infrastructure security and scalability to support critical banking operations.

This position involves a mixture of technical support, BAU, and project work, set by the IT Support and Infrastructure Manager. It is an office-based role, supporting predominantly office-based stakeholders, with on-the-job learning and mentoring opportunities.

The Role

• Design, deploy, and maintain IT infrastructure, including servers, storage, networking, and cloud environments.
• Lead infrastructure projects, ensuring alignment with company technology and business strategies.
• Manage Windows and Linux-based systems, virtualization platforms (VMware, Hyper-V), and cloud services (365 & Azure).
• Oversee network security, firewalls, VPNs, and cybersecurity measures to ensure compliance with banking regulations.
• Implement automation and scripting solutions (PowerShell, etc.) to improve operational efficiency.
• Conduct performance tuning, capacity planning, and proactive monitoring of infrastructure systems.
• Provide Level 2 and Level 3 support, troubleshooting complex technical issues, and collaborating with internal teams and vendors.
• Ensure disaster recovery (DR) and business continuity planning (BCP) strategies are in place and tested regularly.

Preferred Experience and Skills

• Minimum three years' experience in IT support and customer service-focused environments.
• Professional manner with excellent communication and telephone etiquette; able to interact with all levels within the firm.
• Ability to work under pressure with an analytical mindset and persistence in solving challenging problems.
• Experience in a smaller corporate environment (<500 employees).
• Technical skills include experience with complex infrastructure spanning multiple sites, Windows Server 2016-2025, Azure Cloud/Azure AD/SSO/MFA, VMware (ESXi, vCenter), Hyper-V, Active Directory, Group Policy, SCCM, PowerShell scripting, Microsoft Intune, Exchange Online/Server 2019/Hybrid, Office365, SCOM/SCCM, Veeam, storage solutions like NetApp, Cisco, Fortinet firewalls, Office Add-ins troubleshooting, Mitel telephone systems, Citrix Virtual Apps & Desktops, Market Data platforms (Bloomberg, Refinitiv, etc.), SQL Server management, and disaster recovery planning.

Additional Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Information Technology
• Industries: Data Infrastructure and Analytics

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