Senior IT Infrastructure Engineer

Tripledot Studios Limited; London; On-site; GBP 50,000 - 70,000; Full time

Job summary

Tripledot Studios is searching for a Senior IT Infrastructure Engineer to join their expanding team in London. This role encompasses designing, deploying, and maintaining crucial IT infrastructure in a dynamic gaming environment while providing support for end-users and managing security protocols. Ideal candidates will have foundational networking knowledge and scripting skills, with 3+ years of relevant experience in IT infrastructure roles.

Benefits

25 days holiday

20 days fully remote working

Regular company events and rewards

Continuous Professional Development

Private Medical Cover

Life Assurance & Critical Illness Cover

Health Cash Plan

Dental Cover

Family Forming Support

Employee Assistance Program

Cycle to Work Scheme

Pension Plan

Qualifications

• 3+ years of experience in IT infrastructure or systems engineering roles.
• Demonstrated Service Desk experience at a 2nd/3rd line support level.
• Strong foundational knowledge of networking principles (e.g., TCP/IP, DHCP).

Responsibilities

• Design, deploy, and maintain core internal IT infrastructure.
• Implement security measures and provide technical support to users.
• Administer various operating systems (Linux, Windows, macOS) as required.

Skills

Networking principles

Secure remote access solutions

Endpoint protection systems

Identity and access management

Cloud-based software services

IT asset management

Service Desk experience

IT procurement processes

Basic scripting

Video conferencing hardware setup

Job description

Senior IT Infrastructure Engineer

Department: Engineering

Employment Type: Permanent - Full Time

Location: London, UK

Reporting To: Alex Kazeko

Description

Tripledot Studios is on track to become one of the largest independent mobile games companies in the world.

We are a multi-award-winning organisation, and following our recent acquisition announcement, we’re preparing to grow into a global 2,500+ strong team across 12 studios.

Our expanded portfolio is set to include some of the biggest titles in mobile gaming, collectively reaching top chart positions around the world and engaging over 25 million daily active users.

Tripledot’s guiding principle remains the same: when people love what they do, what they do will be loved by others.

We’re building a company we’re proud of – one filled with driven, incredibly smart & detail orientated people, who LOVE making games.

Our ambition is to become the most successful games company in the world, and we’re just getting started.

g principle as a team is that when people love what they do, what they do will be loved by others.

Take a look at our games: iOS Store + Google Play

Role Overview

We're looking for a proactive Senior Infrastructure Engineer who is just as comfortable being the sole IT point of contact for our 100-person London team as they are spearheading critical global infrastructure and cybersecurity initiatives. Experience in small to medium sized fast-paced tech or gaming organisations is a definite plus.

You'll be instrumental in designing, deploying, and optimizing IT systems and services, supporting our end-users, managing critical infrastructure components, and contributing to the overall stability and security of our IT landscape. We operate primarily in a MacBook/iOS environment, utilizing Google Workspace, Zoom and Slack as our core collaboration platforms.

Key Responsibilities

• Design, deploy, and maintain core internal IT infrastructure (e.g., servers, backup systems, build environments, device management).
• Configure and maintain our office network infrastructure, ensuring secure and stable connectivity.
• Implement and uphold robust security measures, including endpoint protection, access controls, and incident monitoring.
• Administer and integrate various cloud-based software services, managing access, licensing, and auditing.
• Provide timely and effective technical support to internal users (2nd/3rd line).
• Manage IT assets, including procurement, license tracking, and vendor coordination.
• Support and administer various operating systems (Linux, Windows, macOS) as required.
• Contribute to user onboarding processes, provisioning environments, access, and hardware.
• Develop and maintain IT asset inventory systems.
• Utilize scripting for automation of daily IT tasks.
• Set up and support meeting room collaboration technology

Skills, Knowledge & Expertise

• 3+ years of experience in IT infrastructure or systems engineering roles.
• Strong foundational knowledge of networking principles (e.g., TCP/IP, DHCP, VLANs, routing, firewalls).
• Experience with secure remote access solutions.
• Familiarity with various endpoint protection systems.
• Understanding of identity and access management concepts, including directory services and single sign-on.
• Hands-on experience with administering and integrating cloud-based software services.
• Proven experience with IT asset and vendor management, including device management platforms.
• Demonstrated Service Desk experience at a 2nd/3rd line support level.
• Understanding of IT procurement processes and the IT asset lifecycle.
• Basic scripting knowledge for automation.
• Familiarity with modern video conferencing and meeting room hardware setup

Working at Tripledot

• 25 days holiday: Enjoy 25 days of paid holiday, in addition to bank holidays to relax and refresh throughout the year.
• 20 days fully remote working: Work from anywhere in the world, 20 days of the year.
• Regular company events and rewards: Join in regular events and rewards that celebrate cultural events, our achievements and our team spirit. Recent highlights have been: Thames River Cruise, London Dungeon and Summer Parties in Regents Park.
• Continuous Professional Development: Propel your career with continuous opportunities for professional development.
• Private Medical Cover: Have peace of mind with private medical cover, ensuring your health is in good hands.
• Life Assurance & Critical Illness Cover: Financial protection for you and your loved ones.
• Health Cash Plan: Benefit from a health cash plan that contributes to your medical expenses.
• Dental Cover: Flash your best smile with our dental cover.
• Family Forming Support: Receive vital support on your family forming/ fertility journey with our support program [subject to policy]
• Employee Assistance Program: Anytime you need it, tap into confidential, caring support with our Employee Assistance Program, always here to lend an ear and a helping hand.
• Cycle to Work Scheme: Make the most of our Cycle to Work Scheme for a green and healthy commute.
• Pension Plan: Secure your future with our contributory pension plan.