Senior IT Engineer

ZipRecruiter; Stroud; On-site; GBP 45,000 - 50,000; Full time

Job summary

An established industry player is seeking a Senior IT Engineer to lead their technology team. This role offers the opportunity to combine hands-on technical work with leadership and mentoring. You will be pivotal in driving project delivery and maintaining a secure IT environment. If you possess deep technical expertise and a passion for improving IT processes, this is a fantastic opportunity to make a significant impact in a dynamic organization. Join a team that values innovation and continuous improvement, and help shape the future of their IT landscape.

Qualifications

• Deep technical expertise in IT support, project delivery, and mentoring.
• Experience with Microsoft 365, Azure solutions, and cyber security practices.

Responsibilities

• Provide advanced technical support for hardware, software, and network issues.
• Lead IT projects, ensuring timely delivery and budget compliance.
• Mentor junior engineers and promote continuous improvement in IT processes.

Skills

Technical Support & Troubleshooting

System Maintenance & Upgrades

Project Management

Mentorship & Training

Continuous Improvement

Documentation

Cyber Security Fundamentals

Office 365 Compliance Features

SharePoint Online Administration

Microsoft Teams Management

Azure & M365 Solutions

Job description

Job Description

Senior IT EngineerLocation: StroudSalary: £45k-£50k per annumEmployment Type: Full-time, Permanent

I’m currently working with a well-established organisation seeking a confident and capable Senior IT Engineer to take a leading role within their technology team. This is an exciting opportunity for someone with deep technical expertise and a strong track record in project delivery, support, and mentoring.

This role will suit someone who enjoys combining hands-on technical work with mentoring and leadership. You’ll be instrumental in driving improvements, leading projects, and maintaining a secure, high-performing IT environment.

Key Responsibilities:

• Technical Support & Troubleshooting: Provide advanced technical support for complex hardware, software, and network issues. Act as the escalation point for the wider IT team.

• System Maintenance & Upgrades: Conduct routine system checks, software updates, and maintenance activities to ensure optimal performance, security, and compliance.

• Project Management: Lead on IT projects including infrastructure upgrades, system migrations, and new implementations, ensuring delivery on time and within budget.

• Mentorship & Training: Support junior engineers through mentoring and technical training, sharing knowledge and promoting development.

• Continuous Improvement: Proactively identify recurring technical issues, recommend long-term solutions, and contribute to IT process improvements and knowledge-sharing initiatives.

• Documentation: Maintain accurate and comprehensive records in the ITSM system, including incidents, changes, and procedural documentation.

Technical Knowledge & Experience:

• Office 365 Compliance Features: Skilled in implementing and managing features such as DLP, eDiscovery, retention policies, and audit logs in line with regulatory requirements.

• SharePoint Online Administration: Able to manage, configure and maintain SharePoint Online environments to support collaboration and structured document management.

• Microsoft Teams Management: Proficient in the deployment and configuration of Microsoft Teams, including policy management and service integration within the Microsoft 365 ecosystem.

• Azure & M365 Solutions: Experienced in designing, implementing, and optimising Microsoft 365 and Azure solutions - including assessments, migrations, and security configurations.

• Cyber Security Fundamentals: Solid understanding of cyber security practices including firewall management, CE and CE+ audits, intrusion detection/prevention systems (IDS/IPS), and pen testing.

Key Skills & Attributes:

• Proactive, 'can-do' attitude with a commitment to quality.

• Advanced problem-solving capabilities and the ability to analyse technical challenges effectively.

• Strong risk identification and mitigation skills.

• Excellent stakeholder management and supplier liaison experience.

• Skilled communicator, able to adapt approach for technical and non-technical audiences.

• Proven ability to influence change and support organisational transformation.

• Highly customer-focused, with great attention to detail.

• Strong documentation and knowledge-sharing habits.

If this is something you would be interested in please reach out to us!