Senior IT Engineer

Candour Solutions Limited; Lancashire; On-site; GBP 35,000 - 45,000; Full time

Benefits offered by this job

Bonus scheme

Private medical insurance

Fantastic holiday package

Regular company gatherings and events

Close-knit team

Free on-site parking

Career progression into leadership

Job summary

Candour Solutions Limited is seeking a Senior IT Engineer to join a close-knit, on-site team in Lancashire. The role covers 2nd/3rd line IT support, infrastructure, networking and technical projects with opportunities to take on greater leadership responsibilities.

You will work across internal and customer environments, performing site visits and guiding projects from start to finish. A proactive, hands-on professional with Windows/M365 and networking expertise will thrive here.

Qualifications

• Experience in a Senior IT Engineer or Senior IT Support role.
• Strong troubleshooting across 2nd/3rd line support and networking.

Responsibilities

• Deliver 2nd/3rd line technical support across systems, infrastructure and networking.
• Troubleshoot and resolve complex technical issues across various environments.
• Configure, deploy and maintain IT hardware and devices.
• Lead technical projects, coordinating internal teams, customers and third parties through to completion.
• Support delivery and commissioning of AV and technology solutions.
• Provide on-site technical support and act as senior point of contact for customers.
• Mentor and support the IT team, driving standards and best practice.

Skills

2nd/3rd line support

Windows & M365

Networking

Hardware deployment

Job description

Role: Senior IT Engineer

Location: Lancashire

Work Pattern: On-Site

Salary: £35,000-40,000

Essentials - MUST have a driving licence!

Benefits

• £35,000–£45,000 salary
• Bonus scheme
• Private medical insurance
• Fantastic holiday package
• Regular company gatherings and events
• Close-knit and supportive team
• Free on-site parking
• Opportunity for career progression into technical leadership

This company is a growing company looking for a Senior IT Engineer to join its close-knit team. The role is hands-on, covering 2nd/3rd line IT support, infrastructure, networking and technical projects, with the opportunity to take on greater responsibility for leading and supporting the wider IT team. The successful candidate will work across internal and customer environments, with regular site visits and involvement in technical projects from start to finish.

Key Responsibilities

• Deliver 2nd/3rd line technical support across systems, infrastructure, hardware and networking.
• Troubleshoot and resolve complex technical issues across a range of environments.
• Configure, deploy and maintain IT hardware and devices.
• Take ownership of technical projects, coordinating internal teams, customers and third parties through to completion.
• Support the delivery and commissioning of AV and technology solutions.
• Provide on-site technical support and act as a senior point of contact for customers.
• Mentor and support the wider IT team, helping drive technical standards and best practice.
• Manage documentation, project updates and technical handovers.

Key Skills

• Strong experience in a Senior IT Engineer / Senior IT Support position.
• Excellent 2nd/3rd line troubleshooting skills.
• Strong knowledge of Windows and M365.
• Solid networking knowledge including switches, VLANs, wireless and connectivity.
• Hands-on experience with hardware build, deployment and troubleshooting.