Senior IPS & Employability Services Manager

Aspire Recruitment; Birkenhead; On-site; GBP 35,000 - 43,000; Full time

Benefits offered by this job

25 days holiday

Bank holidays

Pension

Job summary

Aspire Recruitment seeks an experienced Employability Service Manager to lead an IPS programme on the Wirral. You will guide Employment Specialists, align with commissioners and health partners, and deliver strong outcomes for people facing barriers to employment.

The role requires proven leadership in welfare-to-work or health employability services, with a focus on KPI delivery, quality, and stakeholder collaboration across Wirral and surrounding areas.

Qualifications

• Experience leading Employment Advisors or similar employability teams.
• Track record of achieving performance targets within IPS or welfare-to-work programmes.
• Experience working with commissioners, funding bodies, NHS partners or other stakeholders.
• Strong knowledge of helping individuals with health conditions or disabilities into employment.
• Proven ability to drive KPI performance and improve customer outcomes.
• Experience managing quality, compliance and contractual requirements.
• Excellent leadership, coaching and stakeholder management skills.
• Proactive, resilient and commercially aware approach to service delivery.

Responsibilities

• Lead and develop a team of Employment Specialists to deliver employment outcomes.
• Manage performance against contractual targets, KPIs, service standards and IPS Fidelity requirements.
• Support individuals with health conditions and complex barriers to move into sustainable employment.
• Build relationships with commissioners, NHS teams, referral partners and stakeholders.
• Drive a high-performance culture through coaching, quality reviews and performance management.
• Monitor service quality, customer experience and continuous improvement activities.
• Oversee operational delivery, financial performance and contractual compliance.
• Provide performance reports and service updates to senior stakeholders.

Skills

Team leadership

IPS/Employability experience

Commissioners/NHS stakeholder work

Performance management

Health barriers to employment

Coaching and coaching culture

Job description

Aspire Recruitment seeks an experienced Employability Service Manager to lead an IPS programme on the Wirral. You will guide Employment Specialists, align with commissioners and health partners, and deliver strong outcomes for people facing barriers to employment.

The role requires proven leadership in welfare-to-work or health employability services, with a focus on KPI delivery, quality, and stakeholder collaboration across Wirral and surrounding areas.