Senior Investment Operations Lead

Searchandselect; Douglas; On-site; GBP 35,000 - 52,000; Full time

Job summary

Searchandselect is recruiting a Senior Administrator to join our client’s team in delivering high-quality investment administration services. You will own complex queries, maintain records, and work with fund managers, custodians and advisers to progress transactions within defined service levels.

You will provide technical guidance, support process improvements, and coach junior colleagues to ensure accurate, compliant operations and strong customer outcomes.

Qualifications

• Previous experience within financial services, ideally within investments or investment operations.
• Strong understanding of investment administration and operational processes.
• Experience handling complex queries and taking ownership through to resolution.
• Ability to support and guide colleagues and coach less-experienced team members.
• Able to work under pressure and manage competing priorities.

Responsibilities

• Process and oversee a range of investment-related transactions and administration accurately.
• Maintain accurate investment, asset and customer records.
• Liaise with fund managers, custodians and other counterparties to progress transactions.
• Investigate complex queries and escalate as needed.
• Ensure work complies with procedures, controls and regulatory requirements.
• Provide professional, timely, customer-focused service.
• Coach and support junior team members and share knowledge across the team.
• Support training and development of colleagues and participate in process improvements.

Skills

Attention to detail

Organisation

Communication skills

Prioritisation

Problem solving

Team support

Customer-focused

Tools

Microsoft Excel

Microsoft Outlook

Microsoft Word

Job description

Searchandselect is recruiting a Senior Administrator to join our client’s team in delivering high-quality investment administration services. You will own complex queries, maintain records, and work with fund managers, custodians and advisers to progress transactions within defined service levels.

You will provide technical guidance, support process improvements, and coach junior colleagues to ensure accurate, compliant operations and strong customer outcomes.