Senior Internal Communications Lead: Engagement & Insight

Jet2.com Limited; Leeds; Hybrid; GBP 40,000 - 56,000; Full time

Benefits offered by this job

Hybrid working (office-based Tue/Wed)

Colleague discounts on Jet2.com andJet

Contributory pension scheme

Job summary

Jet2.com Limited is seeking a Senior Internal Communications Executive to shape and deliver clear, engaging, insight-led colleague communications. You will balance strategic thinking with hands-on delivery, build strong relationships across the business and use insights to continually improve communications with colleagues.

You’ll lead the communications calendar, coach colleagues, and shape content across channels while aligning with key business priorities.

Qualifications

• Experience in Internal Communications, Engagement, HR, Marketing or a similar role.
• Strong writing, editing and communication skills.
• Ability to develop forward-thinking communication plans and manage priorities.
• Coaching and developing colleagues with stakeholder management.
• Proactive, analytical with ability to use insights to improve communications.

Responsibilities

• Lead communications delivery – coordinate communication and engagement plans, ensuring activity is well organised, joined up and delivered on time.
• Coach and develop others – provide day-to-day leadership, guidance and support to colleagues, prioritising workload and maintaining high standards.
• Create clear and engaging communications – write, edit and oversee content across channels, ensuring messages are clear and aligned to priorities.
• Shape and improve our channels – use insight to improve channel effectiveness, reach and engagement.
• Colleague Engagement activity – support engagement campaigns, events, surveys and feedback, evaluating impact.
• Use insight to influence – monitor performance, interpret data and make recommendations for future activity.
• Build strong stakeholder relationships – work across teams, providing communication advice and influencing where appropriate.

Skills

Internal Communications

Stakeholder Management

Content Writing & Editing

Strategy & Planning

Analytical Skills

Tools

Microsoft 365

SharePoint

PowerPoint

Teams

Job description

Jet2.com Limited is seeking a Senior Internal Communications Executive to shape and deliver clear, engaging, insight-led colleague communications. You will balance strategic thinking with hands-on delivery, build strong relationships across the business and use insights to continually improve communications with colleagues.

You’ll lead the communications calendar, coach colleagues, and shape content across channels while aligning with key business priorities.