Senior Interaction Designer

Department for Transport (DfT), United Kingdom; Birmingham, Leeds, Swansea; Hybrid; GBP 60,000 - 80,000; Full time

Benefits offered by this job

Public sector pension

25 days annual leave

Bank holidays

Staff discount portal

Career development opportunities

Employee assistance programme

Flexible working

Job summary

Department for Transport (DfT), United Kingdom, is seeking a Senior Interaction Designer to shape user-centred services meeting policy and organisational needs. You’ll work in a multidisciplinary digital team to transform complex requirements into simple, effective interactions while championing accessibility and inclusive design.

You’ll contribute to design standards, collaborate with stakeholders, and apply agile methods to deliver high-quality public-sector services with a strong focus on

Job description

Apply before 11:55 pm on Monday 31st August 2026

Location: Birmingham, Hastings, Leeds, London, Swansea (This role is suitable for hybrid working)

A Civil Service Pension with an employer contribution of 28.97%

As a Senior Interaction Designer, you'll play a key role in shaping user-centred services that meet organisational and policy needs while delivering excellent user experiences.

Working within the Create Service Line, you'll collaborate with multidisciplinary teams, service managers and stakeholders to design and improve digital services. Using research, data and evidence, you'll help turn complex requirements into simple, effective interactions that meet user needs and align with organisational goals.

You'll champion inclusive and accessible design, facilitate collaboration across teams and contribute to the development of design standards, patterns and best practice. You'll also help embed user-centred design approaches, support colleagues and influence decisions that shape the future of digital services.

Top Responsibilities

• Be an experienced designer and developer of design concepts, user journeys and user experiences across digital services based on user needs and project requirements.
• Be able to apply technical knowledge and experience to create or design workable prototypes.
• Joining the Digital Accessibility working group to ensure the department is compliant with Public Sector Bodies Accessibility Regulation 2018, including WCAG 2.2 AA standards.
• Applying agile project delivery techniques and collaborating with a variety of project team members and stakeholders at all levels, working as part of a multi-disciplinary environment.

For more information on the role and responsibilities please see the full job advert on CS Jobs using the link provided.

• Employer pension contribution of 28.97% of your salary. Read more about Civil Service Pensions.
• 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave).
• 8 Bank Holidays plus an additional Privilege Day to mark the King's birthday.
• Access to the staff discount portal.
• Excellent career development opportunities and the potential to undertake professional qualifications relevant to your role paid for by the department, such as CIPD, Prince2, apprenticeships, etc.
• Joining a diverse and inclusive workforce with a range of staff communities to support all our colleagues.
• 24-hour Employee Assistance Programme providing free confidential help and advice for staff.
• Flexible working options where we encourage a great work-life balance.

About You

To be successful in this role you will need to have the following experience:

• Engaging with people in a variety of ways when introducing design in teams (e.g., workshops or co-design activities).
• Using a variety of methods of prototyping and creating and validating dynamic prototypes.
• Having an understanding of the importance of accessible and inclusive designs, including legislation – Public Sector Bodies Accessibility Regulation 2018.

You will have or be willing to work towards:

• Introduction to Service Design in Government
• Optional additional training: Certified Scrum Master Training Course

This vacancy closes at 23:55 on Monday 31st August 2026