Senior Infrastructure Leader: Azure, 365 & Resilience

Smart Currency Exchange; Greater London; Hybrid; GBP 90,000 - 130,000; Full time

Job summary

Smart Currency Group is seeking a hands-on Infrastructure Lead to own and operate the Group's Azure, Microsoft 365, Entra ID and related modern workplace services. The role requires practical, customer-oriented technical delivery and a willingness to work directly on incidents and configurations.

Based in London with hybrid working, the role emphasizes disaster recovery, supplier management and proactive risk actions to keep critical services secure, resilient and cost-effective.

Qualifications

• Hands-on in Azure and modern workplace technologies.
• Ability to challenge suppliers and deliver fixes directly.
• Strong customer-service mindset and plain-language communication.
• Experience in regulated environments and IT audits.

Responsibilities

• Own the Group's IT infrastructure and modern workplace, ensuring safety, reliability and recoverability.
• Be hands-on in daily technical work: troubleshooting, reviews, incidents and improvements.
• Manage Azure, Microsoft 365, Entra ID, Intune, endpoints, security controls, networking, backup and cost.
• Own Office IT and support hybrid working across the Hammersmith office.
• Ensure joiner/mover/leaver processes are secure and timely.
• Own IT asset management, licensing, lifecycle and disposal.
• Lead infrastructure operations, incidents, change control and service improvements.
• Coordinate major incidents with clear communication and root-cause analysis.
• Maintain regular infrastructure checks and audit evidence.
• Drive IT performance reporting and supplier performance reviews.
• Work with Cyber Security to ensure infrastructure is safe by design.

Skills

Azure

Microsoft 365

Entra ID

Intune

Endpoint management

Networking

Backup & DR

Incident management

Cost management

Audit & compliance

Supplier management

Monitoring & dashboards

Automation

Tools

Azure Monitor

Intune Console

Office 365 Admin Center

Job description

Smart Currency Group is seeking a hands-on Infrastructure Lead to own and operate the Group's Azure, Microsoft 365, Entra ID and related modern workplace services. The role requires practical, customer-oriented technical delivery and a willingness to work directly on incidents and configurations.

Based in London with hybrid working, the role emphasizes disaster recovery, supplier management and proactive risk actions to keep critical services secure, resilient and cost-effective.