Senior Infrastructure Engineer

Liverpool FC; United Kingdom; On-site; GBP 40,000 - 80,000; Full time

Job summary

Join a forward-thinking club as a Senior Infrastructure Engineer, where you'll play a key role in maintaining and developing robust IT infrastructure. This full-time position involves ensuring seamless operations during match days and events, while also driving innovative improvements. With a focus on security and compliance, you'll collaborate with teams to deliver exceptional IT support and manage core systems. Enjoy a competitive salary, generous holidays, and various benefits, all within a diverse and inclusive environment dedicated to community engagement. If you're passionate about technology and teamwork, this is the opportunity for you.

Benefits

25 days holiday plus bank holidays

Contributory pension scheme

High street discounts

Volunteering opportunities

Access to benefits kit bag

Qualifications

• Experience in managing and delivering IT projects on time.
• Deep understanding of core infrastructure security.

Responsibilities

• Manage and support the Club’s core IT infrastructure.
• Provide 3rd line support for match days and stadium events.

Skills

Networking

Cisco Firewalls

Microsoft 365

PowerShell

ITIL Framework

Cloud Platforms (AWS/Azure/Google Cloud)

3rd Line Support

Education

ITIL Certification

Tools

Intune

Hyper-V

Job description

Liverpool Football Club is recruiting a Senior Infrastructure Engineer to join our Digital Team, to maintain, develop, and support the Club’s core IT infrastructure. This role ensures a robust, cost-effective environment that meets evolving business needs, while providing 3rd line support for match days, stadium events, technical projects, core systems, and Helpdesk escalations. You will also lead IT support coordination for match days and other events.

What will you be doing?

1. Configure and manage Intune for secure device management.
2. Manage user accounts, group policies, security settings, and ensure documentation and policies are updated.
3. Maintain Hyper-V infrastructure, including virtual machines, storage, and networking.
4. Provide 3rd line support, resolve incidents, and engage with third-party support as needed.
5. Assist with infrastructure projects and drive automation for repeatable outcomes.
6. Identify and implement improvements using best practices and innovative technologies while adhering to SLAs.
7. Implement, monitor, and enforce standards and procedures for efficient infrastructure operation.
8. Manage core IT infrastructure security across perimeter, endpoint, server, network, email, and cloud environments.
9. Monitor IT services for security compliance and report incidents to support incident management teams.
10. Collaborate with 2nd line support to ensure seamless service and develop common standards across teams.
11. Provide 3rd line IT support for core infrastructure, including match days, stadium events, and specialised systems.
12. Manage core network environments, including switching, routing, Wi-Fi, WAN, and perimeter networks.
13. Maintain shared services infrastructure, including operating systems, virtual servers, business applications, remote access, and cloud-based storage.
14. Develop and maintain vendor relationships, monitor service levels, and ensure contracts support infrastructure needs.

Who are we looking for?

1. Deep understanding and experience of Networking and the configuration and management of (preferably) Cisco Firewalls, Cisco/Extreme/HP Switches.
2. Technical knowledge in Microsoft 365 services including administration and troubleshooting, Hyper-V and backup technologies.
3. Experienced 2nd / 3rd line support engineer.
4. Familiar with working within ITIL framework or relevant qualification.
5. Strong understanding of core infrastructure security, including perimeter, endpoint, server, network, email, and cloud-based environments.
6. Ability to automate infrastructure tasks using scripting languages such as PowerShell.
7. Familiarity with cloud platforms like AWS, Azure, or Google Cloud, including cloud based networking and security.
8. Experience with tools like Intune for secure and compliant device management.
9. Proven experience in managing and delivering IT projects on time and within budget.

Why should you apply?

This is a full-time permanent role working 35 hours per week on a 5 out of 7 basis. Based at Anfield Stadium with travel across all sites required.

To reward your hard work and commitment, we offer a competitive salary, 25 days holiday (plus 8 bank holidays and the option to purchase up to an additional 5 days), and a contributory pension scheme.

You will have access to our benefits kit bag, where you can get high street discounts, and a selection of benefit schemes you can join. There are opportunities to get involved with volunteering through our LFC Foundation to give back to the local community.

At Liverpool Football Club, we are committed to equality, diversity, and inclusion. We maintain the Premier League Equality Standard Advanced Level, are founding signatories of the Football Association’s Football Leadership Diversity Code, and are recognized as leaders in this area. We are dedicated to increasing diversity and fostering an inclusive workplace for all. If you share our passion for inclusivity, we want to hear from you.

Liverpool FC is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all colleagues and volunteers to share this commitment.

We reserve the right to close this job vacancy early if we receive a high volume of applications or find a suitable candidate before the deadline. We encourage interested candidates to apply as soon as possible.

• Location: Anfield Stadium, United Kingdom