Senior Infrastructure Engineer

Nextech Group; Royal Tunbridge Wells; Hybrid; GBP 55,000 - 70,000; Full time

Benefits offered by this job

Exposure to a broad range of projects

Customer-facing technical work

Career progression and training

Job summary

Nextech Group in Tunbridge Wells is seeking a Senior IT Project & Infrastructure Engineer to join its technical team. This hands-on role blends project delivery, infrastructure support and customer-facing consultancy, owning onboarding projects, Microsoft cloud implementations, infrastructure upgrades and complex escalations from planning through handover.

The role offers exposure to a broad range of technologies and would suit someone who enjoys working directly with clients while remaining

Qualifications

• Hands-on experience with Microsoft 365 administration and cloud services.
• Strong client-facing communication and documentation skills.
• Security-minded approach to system administration and support.

Responsibilities

• Deliver infrastructure projects and migrations for diverse clients.
• Configure and support Microsoft 365 solutions and Entra ID.
• Install and maintain networking equipment including firewalls and switches.
• Troubleshoot complex issues and produce technical handovers.
• Mentor junior staff and coordinate with vendors.

Skills

MS 365 administration

Customer-facing communication

Documentation and organisation

Security-conscious administration

Tools

Entra ID

Intune

Defender

Networking equipment management

Job description

Role: Senior Infrastructure Engineer
Location: Tunbridge Wells
Setup: Office, client visits (hybrid after probation 3 x wfh)
Salary: £55,000 - £70,000 (depending on experience)
Contract: Permanent, Full-Time

About the Role

An established Managed Services Provider is seeking an experienced Senior IT Project & Infrastructure Engineer to join its growing technical team.
This is a varied, hands-on position combining project delivery, infrastructure support and customer-facing technical consultancy. You will take ownership of onboarding projects, Microsoft cloud implementations, infrastructure upgrades and complex technical escalations, ensuring projects are delivered successfully from planning through to handover.

The role offers exposure to a broad range of technologies and would suit someone who enjoys working directly with clients while remaining technically hands-on.

Key Responsibilities

• Deliver infrastructure and migration projects for a diverse client base
• Implement and support Microsoft 365 solutions
• Configure and manage Entra ID, Intune and Microsoft Defender
• Install and maintain networking equipment including switches, firewalls and wireless solutions
• Troubleshoot and resolve complex technical issues
• Conduct technical assessments and identify operational and security risks
• Produce accurate technical documentation and customer handovers
• Support customer onboarding and service transitions
• Coordinate with third-party suppliers and vendors
• Mentor junior team members and share technical knowledge

Skills & Experience

• Strong experience within an MSP, IT services or multi-site support environment
• Advanced Microsoft 365 administration skills
• Experience with Entra ID, Intune and Defender
• Solid understanding of Windows infrastructure and endpoint management
• Hands-on networking experience including firewalls, switches and wireless technologies
• Proven experience delivering technical projects and migrations
• Excellent customer-facing communication skills
• Strong documentation and organisational abilities
• Security-conscious approach to system administration and support

What's on Offer

• Exposure to a broad range of technologies and projects
• Opportunity to work closely with customers and influence technical outcomes
• Ongoing professional development and technical training
• Supportive team environment with genuine career progression opportunities

Additional Requirements

• Full UK Driving Licence
• Willingness to travel to customer sites as required
• Right to work in the UK
• Background screening may be required