Senior Identity Solutions Sales Leader - Remote

ServiceNow; Greater London; Hybrid; GBP 90,000 - 150,000; Full time

Job summary

ServiceNow is seeking a Solution Sales Manager to oversee market success of Identity Management products built on our Service Management platform. You will lead strategy and drive solution wins across specialty areas, coordinating with AEs, ADRs, ACE, and SC teams to advance digital transformation across enterprise accounts.

You will tailor time allocation to territory needs, coach sales teams, and ensure alignment with Now Value principles while navigating a distributed work model.

Qualifications

• Experience integrating AI into work processes, decision-making, or problem-solving. This may include AI tools, automating workflows, analyzing AI-driven insights.
• 7+ years ROI experience in specialty solutions to drive wins.
• Experience as an AE or in a sales/customer service role.
• Understanding of business sales processes.

Responsibilities

• Support strategy and solution win for specialty solution areas depending on engagement model.
• Assist territory strategy and planning to improve vertical agreement, account use case targeting and execution.
• Provide input to AE during the account planning process based on territory strategy and recommendation.
• Ensure recommendations align with Now Value principles.
• Help customers envision the value of digital transformation and support development of strategy with account team and partners.
• Interlock with SC & Specialist SC on Capability Roadmap for feedback and alignment.
• Coach AEs, ADRs, ACE with specialty area knowledge to identify opportunities and manage the sales cycle.
• Customize time allocation of responsibilities to territory and account team needs and celebrate successes.

Skills

AI in workflows

ROI analysis

Enterprise sales

Strategic thinking

Job description

ServiceNow is seeking a Solution Sales Manager to oversee market success of Identity Management products built on our Service Management platform. You will lead strategy and drive solution wins across specialty areas, coordinating with AEs, ADRs, ACE, and SC teams to advance digital transformation across enterprise accounts.

You will tailor time allocation to territory needs, coach sales teams, and ensure alignment with Now Value principles while navigating a distributed work model.