Senior ICT Infrastructure & Digital Delivery Manager

TESOL International Association; Durlston; Hybrid; GBP 65,000 - 73,000; Full time

Benefits offered by this job

25 days annual leave

30 days after 5 years

Gym membership subsidy

Blue Light Card scheme

Pension scheme

Onsite parking

Sick pay

Flexible training and development

Job summary

Devon & Cornwall Police and Dorset Police are seeking an experienced ICT Infrastructure & Digital Delivery Manager to lead the design, delivery and performance of core infrastructure supporting policing operations. This senior role ensures secure, resilient infrastructure ready for future digital demands.

You will guide cross-functional teams and external suppliers, manage contracts and SLAs, and drive modernisation across hybrid and cloud environments to deliver critical public safety services.

Qualifications

• Extensive experience managing enterprise-scale IT infrastructure environments.
• Strong knowledge of cloud, networks, hosting, and security domains.
• Experience managing suppliers, contracts, and outsourced services.
• A track record of delivering resilient, high-availability services.
• Excellent stakeholder engagement and influencing skills.
• The ability to lead teams through change and transformation.

Responsibilities

• Lead multidisciplinary teams and suppliers across key infrastructure domains: Hosting & Cloud Platforms; Networks & Connectivity; Communications; Cyber & Technical Security.
• Own infrastructure service performance, availability, and continuous improvement.
• Lead supplier and partner relationships, including strategic partners such as BT.
• Manage contracts, SLAs, and commercial performance.
• Drive modernisation of infrastructure across hybrid and cloud environments.
• Collaborate with Digital, Innovation, and operational stakeholders.

Skills

Enterprise IT infra

Cloud & networks

Supplier management

Stakeholder engagement

Change leadership

Job description

Devon & Cornwall Police and Dorset Police are seeking an experienced ICT Infrastructure & Digital Delivery Manager to lead the design, delivery and performance of core infrastructure supporting policing operations. This senior role ensures secure, resilient infrastructure ready for future digital demands.

You will guide cross-functional teams and external suppliers, manage contracts and SLAs, and drive modernisation across hybrid and cloud environments to deliver critical public safety services.