Senior Human Resources Business Partner

Grosvenor Casinos; Greater London; On-site; GBP 90,000 - 120,000; Full time

Benefits offered by this job

Private medical insurance

Life assurance

Competitive bonus scheme

Pension

Job summary

Grosvenor Casinos in London is seeking a Senior Strategic People Partner to align people strategy with commercial priorities across the London region. You will partner with senior leaders, drive change programmes, and lead workforce planning across 7 sites with frequent travel.

You will influence senior operational leaders, manage complex employee relations matters, and champion a culture where colleagues and business thrive.

Qualifications

• Significant HR Business Partnering experience with strong employment law knowledge and experience working with Unions.
• Experience partnering with senior leaders in retail, hospitality, leisure, gaming or similarly fast-paced environments, ideally multi-site.
• Track record of leading transformational people initiatives and organisational change programmes.
• Strong commercial awareness and ability to translate business priorities into impactful people plans.
• Experience managing complex employee relations cases and organisational risk.
• Exceptional stakeholder management, influencing and coaching skills.
• Experience working within a matrix organisation.
• Broad HR expertise across employee relations, talent, reward, and learning & development.

Responsibilities

• Partner with senior leaders to drive business performance through people initiatives.
• Lead organisational change programmes, restructures, workforce planning projects and consulting processes.
• Provide expert guidance on complex employee relations, balancing legal compliance with commercial outcomes.
• Coach and develop leaders to strengthen capability, confidence and accountability.
• Drive talent, succession and capability planning across functions and regions.
• Use people data and insights to identify trends, influence decisions and improve outcomes.
• Ensure people practices meet regulatory, safeguarding and compliance requirements.
• Collaborate across a matrix organisation to influence and deliver strategic priorities.

Skills

HR Business Partnering

Employment Law

Unions

Change Management

Stakeholder Management

Coaching

Commercial Awareness

Matrix Organisation

Multi-site Experience

Job description

Senior Strategic People Partner - London Region

Location: London frequent travel across 7 Grosvenor Casino sites in London

This role has no immediate direct reports and will report to the Head of HR.

Competitive salary + car allowance

At Grosvenor Casinos, our people are at the heart of everything we do. We're looking for a commercially astute Senior People Partner to help shape the future of our business by driving people strategies that deliver exceptional colleague experiences and outstanding business performance.

This is more than a traditional Senior HR Business Partner role. As a trusted partner to senior operational leaders, you'll enjoy working in a fast-paced, matrixed business where you will influence key business decisions, lead complex change programmes, and help build a culture where our people and business can thrive.

What You'll Be Doing

You'll work closely with senior stakeholders across the business to align our people strategy with commercial priorities, helping us build high-performing teams and deliver memorable customer experiences.

Key responsibilities include:

• Partnering with senior leaders to drive business performance through people initiatives.
• Leading organisational change programmes, restructures, workforce planning projects and consulting processes.
• Providing expert guidance on complex employee relations matters, balancing legal compliance with commercial outcomes.
• Coaching and developing leaders to strengthen capability, confidence and accountability.
• Driving talent, succession and capability planning across functions and regions.
• Using people data and insights to identify trends, influence decision making and improve business outcomes.
• Ensuring people practices meet regulatory, safeguarding and compliance requirements.
• Collaborating across a matrix organisation to influence and deliver strategic priorities.

What We're Looking For

You'll be an experienced, strategic People Partner who thrives in fast-paced, customer-focused environments and is comfortable operating at both a strategic and operational level.

You'll bring:

• Significant HR Business Partnering experience with strong employment law knowledge and experience working with Unions.
• Experience partnering with senior leaders in retail, hospitality, leisure, gaming or similarly fast-paced environments. Ideally within a multi-site business.
• A track record of leading transformational people initiatives and organisational change programmes.
• Strong commercial awareness and the ability to translate business priorities into impactful people plans.
• Experience managing complex employee relations cases and organisational risk.
• Exceptional stakeholder management, influencing and coaching skills.
• Confidence to challenge constructively and drive continuous improvement.
• Experience working within a matrix organisation.
• Broad HR expertise across employee relations, talent, reward, and learning & development.

Why Join Us?

At Rank Group and Grosvenor Casinos, we're committed to creating an environment where everyone can #BeYourself.

• Private medical insurance and life assurance.
• Competitive bonus scheme and pension.
• Industry-leading learning and development opportunities.
• Leadership development programmes and professional certifications.
• Wellbeing support including colleague networks, menopause support, and weekly PepTalk sessions.
• The opportunity to play a key role in shaping the future of one of the UK's leading gaming and entertainment businesses.

Our Commitment to Inclusion

We're committed to building a diverse and inclusive workforce that reflects the communities we serve. We welcome applications from candidates of all backgrounds and experiences.

If you require any reasonable adjustments during the recruitment process, please let us know and we'll be happy to support you.

Ready to make a real impact?

Join Grosvenor Casinos and help us create a workplace where great people, great experiences and great business performance come together.

*Note - this role is known as Senior People Partner internally.