Senior HRIS Analyst

Collinson; Greater London; On-site; GBP 45,000 - 75,000; Full time

Job summary

An innovative company is seeking a Senior HRIS Analyst to enhance their human resources management systems. This role involves maintaining and configuring HRIS, providing technical support, and collaborating with IT for system upgrades. The ideal candidate will possess strong analytical skills and technical expertise in HRIS, particularly Workday. Join a diverse team dedicated to improving customer experiences and driving organizational success through data-driven insights. This is a fantastic opportunity to contribute to a forward-thinking organization that values its employees and the communities they serve.

Benefits

Flexible working hours

Health insurance

Professional development opportunities

Employee discounts

Wellness programs

Qualifications

• Experience with HRIS systems, especially Workday.
• Strong analytical skills for data-driven decision-making.

Responsibilities

• Provide support for HRIS maintenance and configuration.
• Act as a liaison between HR and IT for system improvements.

Skills

Collaboration

Data-Driven Decision-Making

Problem-Solving

Technical Expertise

Process Improvements

Communication Excellence

Time Management

Education

Bachelor's degree in Human Resources or related field

Tools

Workday HRIS

Microsoft Office Suite

BI Reporting Tools

Job description

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Collinson is the global, privately-owned company dedicated to helping the world to travel with ease and confidence. The group offers a unique blend of industry and sector specialists who together provide market-leading airport experiences, loyalty and customer engagement, and insurance solutions for over 400 million consumers.

Collinson is the operator of Priority Pass, the world’s original and leading airport experiences programme. Travellers can access a network of 1,500+ lounges and travel experiences, including dining, retail, sleep and spa, in over 650 airports in 148 countries, helping to elevate the journey into something special. We work with the world’s leading payment networks, over 1,400 banks, 90 airlines and 20 hotel groups worldwide.

We have been bringing innovation to the market since inception – from launching the first independent global VIP lounge access Programme, Priority Pass to being the first to sell direct travel insurance in the UK through Columbus Direct and creating the first loyalty agency of its kind in the travel sector with ICLP. Today we still invest heavily in innovation to ensure that we continue to deliver superior customer experiences.

Key clients include Mastercard, American Express, Cathay Pacific, British Airways, LATAM, Flying Blue, Accor, EasyJet, HSBC, Chase, HDFC.

Our mission is focused on doing good beyond profit, which for us means we seek out opportunities for our people to share in our success and that we give back to the communities and people within which we work.

Never short of ambition, the success of our business is delivered through the diverse and talented team of over 2,200 global colleagues.

Purpose of the role

The Sr. HR Applications Analyst provides support for the maintenance and configuration of the various human resources management systems. The HR Applications Analyst serves as a point of contact for assigned applications and customer groups and assists subject matter experts with system configuration, testing, process improvement, report writing, and data integrity. This position also provides application support to the human resources team and acts as a liaison to the Information Technology department.

Key responsibilities

• Subject Matter Expertise: Provides consultative and functional assistance to end users for all Core HR and HR-related modules by providing consultative and functional assistance to end users.
• Technical-functional support: Provides technical-functional support of HR applications, including advanced problem resolution, troubleshooting, and recommending solutions. Prioritizes and resolves HR system and process issues.
• Configuration & Design: Maintains HRIS systems including configuration and design, maintenance, testing and other related functions.
• Testing & Upgrade Coordination: Performs HRIS upgrades, patches, testing, and other technical projects, in partnership with IT. Coordinates with HR teams and end users to perform testing as needed.
• HRIS Implementation & Special Projects: Participates on any new HRIS-related implementation work, including leading aspects of the project. Lead special projects as requested.
• System Process Improvements: Proactively performs regular assessments on systems functionality and offers recommendations that will provide continuous improvement & process harmonization on processes within and outside of the HRIS systems. Document, test and implements these process improvements within HR systems.
• Act as a trusted advisor: Serves as the liaison with the Information Technology department on solutions requiring technical resources as well as support project management teams to document current processes and define requirements for new initiatives.
• Process Flows & Documentation: Designs and maintains system processes and user documentation for HR systems.
• HR Reporting, Analytics & Metrics: Creates HR analytics and reporting with metrics that support HR and workforce business objectives. Develops HR-related metrics and analytics (e.g. benchmarking analysis, HRIS report generation, evaluations, audits, data interpretations, statistical analysis, etc.) for Executive and Manager Dashboard reporting. Creates, maintains, and supports reporting requests for HR data using appropriate reporting tools. Collaborates with other teams to publish reports to various levels of the organization and develop system notifications to improve workflow. Ensures that reporting support is within a consultative manner.
• Systems Audit and Compliance: Proactively performs regular audits HR data to evaluate for data quality issues and formulates strategies to increase data integrity.
• Team Mentoring: Mentors other HRIS Analysts on systems, processes, process improvements and project related work.
• Best Practice Awareness & Advisor: Maintains awareness of current trends related to assigned application processes and incorporate knowledge into system recommendations.

Knowledge, skills and experience required

• Collaboration: Ability to work effectively with SME teams, vendors and business leaders across multiple business areas.
• Data-Driven Decision-Making: Good analytical skills to leverage HR insights and measure the effectiveness of people programs. Ability to take understanding of business and HR practices and create/present detailed reports and data in an understandable fashion. Ability to apply logic to recognize report accuracy or deficiency, and capability to resolve issues causing inaccuracies.
• Problem-Solving: Advanced skills in critical thinking and analytical problem-solving abilities. Ability to navigate business challenges and drive innovative solutions. Able to work in ambiguous or changing situations and prioritise own work.
• Technical Expertise: Workday HRIS experience preferred, Intermediate to Advanced Knowledge of global leading Human Resource Information Systems; Strong HRIS Systems Configuration experience; Strong BI Reporting experience; Intermediate to Advanced level knowledge in Microsoft Office Suite (Excel, Word, Outlook, Visio, and PowerPoint.) Strong expertise in desktop applications essential to the position including Visio for process flow diagrams, Excel, and/or Access for large-scale data analysis.
• Systems Development & Project Lifecycle: Full Project lifecycle management experience; HRIS Implementation and release experience.
• Process Improvements: Strong knowledge and documented success of process improvement initiatives.
• HR Practice & Knowledge: Practice and/or knowledgeable of principles, practices and standards of Human Resources.
• Communication Excellence: Strong verbal and written communication skills to engage diverse stakeholders. Strong verbal communication skills including the ability to understand oral and written descriptions of complex business processes and technical content.
• Strategic Thinking: Ability to translate business area objectives into effective people strategies. Able to balance the needs of the business whilst up-holding Collinson values.
• Change Management: Understanding of the impact of change methodology.
• Confidentiality of Sensitive Data: Strong ability to maintain and reinforce confidentiality about all documents and information received. Ability to maintain a high level of confidentiality and professionalism in working with sensitive and personal information.
• Leadership & Influence: Strong ability to engage, inspire, and influence stakeholders.
• Business Acumen: A good understanding of business drivers and how HR contributes to success. Ability to lead by example in challenging situations and think objectively and strategically to build organisational effectiveness.
• Time Management: Proven track record of time management competencies and managing multiple priorities and meeting deadlines in a fast-paced and changing environment.

Collinson is an equal opportunity employer and welcomes differences in all their forms including: colour, race, ethnicity, gender identity, sexual orientation, neurodivergence, family status, age, individuals with disabilities and people from all backgrounds, cultures and experiences as we strongly believe this contributes to our on-going success.

We are focused on continually evolving our purpose driven, high performing culture, providing an environment where our people have the opportunity to achieve their full potential and do interesting and meaningful work. Our company values are: Take Action, Do the right thing, One team and Be insight led. These help guide everything we do internally in terms of how we think, act and interact, right through to how we deliver value to our customers and clients.

In your application, please feel free to note which pronouns you use (For example - she/her/hers, he/him/his, they/them/theirs, etc).

If you need any extra support throughout the interview process, then please email us at [e-mail]

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Human Resources and Analyst

• Industries

  Consumer Services

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