HR Assistant

The Deepings Practice; Peterborough; On-site; GBP 23,000 - 28,000; Full time

Job summary

The Deepings Practice is a large GP practice serving over 24,000 patients with a branch in Glinton. We are seeking an HR Assistant to provide HR support across two sites, handling recruitment, onboarding, policy-adherent advice to line managers, and day-to-day employee relations.

You will work with the HR Lead and Senior Management to maintain HR data, coordinate inductions, DBS checks, visa processes, and payroll-related administration, while contributing to health, safety and staff engagement

Qualifications

• 1+ years HR experience
• Support recruitment processes and data handling
• Liaise with line managers and senior staff on people issues
• Maintain HR trackers and data accuracy
• Assist with grievances and disciplinary procedures
• Coordinate staff induction, holidays, and absence
• Handle inquiries by phone, email, or letter
• Support payroll-related admin and OH tasks

Responsibilities

• Assist with the full recruitment process for both sites
• Create full contract packs and set up training
• Provide support for starters, leavers and employee relations
• Maintain HR processes and trackers with data integrity
• Assist with grievance or disciplinary matters
• Support HR administration with Senior Management
• Handle written, telephone and email enquiries
• Assist with annual appraisals and 360 feedback
• Maintain DBS, medical indemnity, nurse/GP registrations
• Update workforce data monthly
• Create/manage Tier 2 visa applications
• Support learning and development tasks
• Assist with health and safety and ad-hoc projects
• Manage immunisation spreadsheets

Skills

HR experience

Recruitment support

Data integrity

Tools

TeamNet

ESR portal

Job description

To assist in all HR related tasks at the Practice.

To provide advice and support to Line Managers on people issues ensuring an efficient and professional HR service is consistently delivered to the site at all times and that all decisions taken are in line with agreed policies and procedures.

Act as a point of contact for all general day to day HR issues relating to the Practice.

Assisting in order to meet the needs of current employees, prospective employees and Senior Managers in terms of reporting and recruitment.

Main duties of the job

• Assist with the full recruitment process for both sites including posting job openings, reviewing resumes, scheduling interviews, conducting background checks, arranging assessment, feedback to managers and candidates and interview packs and questions.
• Create full contract pack with all HR paperwork and set up training courses.
• Provide an effective support service for HR processes starters, leavers and other employee relation processes as needed.
• Ensure all HR Processes and Trackers are effectively maintained, and data integrity is accurate.
• Assist with any grievance or disciplinary matters in line with company policy. Taking minutes, setting up investigation/disciplinary/outcome meeting and management of this thereafter.
• Work with HR Lead and support other members of the Senior Management team in relation to HR administration, policies and procedures.
• Handle personal written, telephone and email enquiries from employees, external organisations, and former employees in an effective and timely manner.
• Carry out any other tasks as may be reasonably requested by the Partners, the Practice Manager or HR Lead.
• Manage all HR checks on Team Net to include DBS checks, Medical Indemnity Insurance, Nurse registration/revalidation and GP registration to ensure we remain compliant at all times.
• Update Workforce Data monthly for all new starters and leavers.

About us

The Deepings Practice is a large practice based in Market Deeping with a branch site at Glinton, we serve over 24,000 patients. The Deepings practice has a large team of clinical and non-clinical staff lead by seven partners and a full senior management team. We have a CQC score of Good and strive for excellence in all areas of patient care. We have a strong focus on health promotion and personalised care, supporting patients to make informed decisions about their health and social care. We are a dynamic, friendly, and supportive team with experience in training GPs and other healthcare professionals.

Job responsibilities

Job Summary

To assist in all HR related tasks at the Practice.

To provide advice and support to Line Managers on people issues ensuring an efficient and professional HR service is consistently delivered to the site at all times and that all decisions taken are in line with agreed policies and procedures.

Act as a point of contact for all general day to day HR issues relating to the Practice.

Assisting in order to meet the needs of current employees, prospective employees and Senior Managers in terms of reporting and recruitment.

Main Duties:

Recruitment

• Assist with the full recruitment process for both sites including posting job openings, reviewing resumes, scheduling interviews, conducting background checks, arranging assessment, feedback to managers and candidates and interview packs and questions.
• Conduct regular audits to ensure the practice is adhering to the agreed standards in relation to Induction and Employment legislation, ensuring the practice create an action plan for any non-conformances and following up actions until completion.
• Create full contract pack with all HR paperwork and set up training courses.

Administration

• Provide an effective support service for HR processes starters, leavers and other employee relation processes as needed.
• Ensure all HR Processes and Trackers are effectively maintained, and data integrity is accurate.
• Assist with any grievance or disciplinary matters in line with company policy. Taking minutes, setting up investigation/disciplinary/outcome meeting and management of this thereafter.
• Work with HR Lead and support other members of the Senior Management team in relation to HR administration, policies and procedures.
• Oversee the setup of all new Registrars to include their induction timetable, managing holidays, study leave etc via the ESR portal. Manage any attendance issues in line with the Lead Employers Absence Management Policy.
• Handle personal written, telephone and email enquiries from employees, external organisations, and former employees in an effective and timely manner.
• Carry out any other tasks as may be reasonably requested by the Partners, the Practice Manager or HR Lead.
• Carry out all duties in a responsible manner giving due consideration to Safety, Environmental & Quality procedures.
• Contribute to the health & safety of self and others by applying health and safety principles to the required standards whilst undertaking designated tasks.
• Manage all HR checks on TeamNet to include DBS checks, Medical Indemnity Insurance, Nurse registration/revalidation and GP registration to ensure we remain compliant at all times.
• Update Workforce Data monthly for all new starters and leavers.
• Create and manage all Tier 2 VISA applications for applicants in line with government guidelines.
• SMARTCARD - Activation and re-setting passwords for staff.
• Assist all managers co-ordinate their annual appraisals and 360o Feedback forms for staff.
• Involvement in ad-hoc projects as and when required.
• Maintain Immunisation information spreadsheet for all employees.

Engagement

• Support the delivery of the annual engagement plan, including health & wellbeing of staff across the practice.
• Support the coordination of employee events and activities to promote a positive work culture.

Learning & Development

• Support with learning and development administrative tasks as and when required.
• Apply all role specific training courses on TeamNet for each new employee and manage.
• Assist with any training plans required for any employee identified within their annual appraisal.

Payroll Administration (does not include completing payroll)

• Manage sickness/absence for payroll purposes along with pay uplifts after probationary periods.
• Address any sickness absence issues in line with policy and monitor for improvement.
• Ensure correct sick pay rules are applied in line with contractual sick pay entitlement.

Occupational Health

• Assist with OH support, including creating and maintaining effective OH trackers, working with OH Advisor on managing appointments, arranging, and supporting OH Review meetings with employee for both sites if required.
• Assist with health surveillance compliance for both sites, working with external OH Advisor, HSE team to schedule health surveillance and follow up.

This position may develop and recommend solutions to problems of moderate scope and complexity.

Person Specification

Experience

• HR Experience 1+ years

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.