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Senior Housing Options Officer

Service Care Solutions Ltd

Greater London

On-site

GBP 60,000 - 80,000

Full time

30+ days ago

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Job summary

An established industry player is seeking a Senior Housing Options Officer to provide essential housing advice and support to residents in need. This role involves managing complex cases, ensuring compliance with housing legislation, and collaborating with various agencies to prevent homelessness. The ideal candidate will thrive in a high-pressure environment and possess a strong understanding of housing options and legislation. With a commitment to service improvement and effective communication, you will play a vital role in delivering high-quality housing services. Join this dynamic team and make a difference in the community!

Benefits

Referral bonus
Potential for contract extension

Qualifications

  • Substantial experience in a high-pressure housing environment.
  • In-depth knowledge of Housing Act 1996 Parts VI & VII.

Responsibilities

  • Deliver expert housing advice and undertake complex casework.
  • Lead multi-agency meetings and monitor performance data.

Skills

Housing legislation knowledge
Complex case management
Communication skills
Negotiation skills
Partnership working

Job description

Senior Housing Options Officer
Hillingdon
Full Time
Temporary A fantastic opportunity has become available for an experienced Housing professional to join a leading Housing Association in Hillingdon as a Senior Housing Options Officer, supporting residents in need of housing advice, options, and homelessness prevention services. THE ROLE
As a Senior Housing Options Officer, you will be responsible for delivering high-quality housing advice and complex casework to prevent homelessness and ensure compliance with housing legislation.
  • Deliver expert housing advice, including low-cost home ownership and prevention of homelessness
  • Undertake complex casework and statutory homelessness assessments
  • Provide leadership across cross-cutting housing projects and initiatives
  • Liaise with internal teams and external agencies including Adult and Children’s Social Care, Private Landlords, and Legal Representatives
  • Lead and chair multi-agency meetings, case conferences, and forums
  • Handle reviews, appeals, and complex service enquiries including complaints and judicial reviews
  • Monitor performance data and ensure delivery of KPIs, including reducing use of temporary accommodation
THE CANDIDATE
The ideal candidate will have substantial experience working in a high-pressure housing environment, ideally within a local authority or housing association, dealing with complex homelessness and housing options cases.
  • In-depth knowledge of Housing legislation including Housing Act 1996 Parts VI & VII
  • Proven track record of managing complex caseloads and housing reviews
  • Strong understanding of partnership working with social care, support services, and private sector landlords
  • Excellent communication, negotiation, and influencing skills
  • Experienced in delivering service improvements and managing housing projects
THE CONTRACT
WORKING HOURS: Full Time, 36 Hours
LENGTH OF CONTRACT: 3 Month Contract, Temp with potential for extension
RATE: The pay for the role is £30.00 per hour LTD company rate. The PAYE equivalent is £25.74 per hour, inclusive of holiday. HOW TO APPLY
If interested in this role, please apply directly or email bethany.wiles@servicecare.org.uk or call 01772 208 966 and ask for Beth for more info
If the role is more suited to someone you know, we offer a £250 referral bonus for every successfully referred candidate!
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