Senior Housing Location Manager – Independent Living

Anchor; Greater London; On-site; GBP 27,000 - 33,000; Full time

Benefits offered by this job

Mental health support

Holiday buy/sell

Pension plan (up to 10%)

Life Assurance (3× salary)

Health & Dental plans

Retail savings

Job summary

Anchor is England’s largest not-for-profit provider of care and housing for older people. The Housing Location Manager role in Merton, London is a permanent, 36-hour per week position with a salary of £29,870 per year.

You will manage properties, support residents to live independently, handle letting and rent accounts, ensure repairs and safety checks, and build trusted relationships. Anchor offers extensive wellbeing support, a generous pension, life assurance, and retail savings.

Qualifications

• A resilient, problem-solving mindset with the confidence to take ownership.
• Strong organisational skills with clear communication with residents.
• Genuine passion for supporting older people to live fulfilling, independent lives.

Responsibilities

• Manage properties and support residents to live independently, ensuring smooth day-to-day operations across our communities.
• Let properties, manage rent accounts and address issues such as anti-social behaviour with fairness.
• Ensure repairs and maintenance are completed promptly and to high standards, taking ownership of follow-up and communication.
• Build trusted relationships with residents through proactive listening, clear communication and quick resolutions.
• Complete compliance, health and safety checks, and risk assessments, collaborating with internal teams and external agencies to ensure residents receives support.

Skills

Resilience & problem-solving

Organisational skills

Resident-centered approach

Job description

Anchor is England’s largest not-for-profit provider of care and housing for older people. The Housing Location Manager role in Merton, London is a permanent, 36-hour per week position with a salary of £29,870 per year.

You will manage properties, support residents to live independently, handle letting and rent accounts, ensure repairs and safety checks, and build trusted relationships. Anchor offers extensive wellbeing support, a generous pension, life assurance, and retail savings.