Location Manager

Anchor; Birmingham; On-site; GBP 27,000 - 33,000; Full time

Benefits offered by this job

Mental health support

Earned wage access

Pension plan

Life assurance 3x salary

Health & dental plans

Retail discounts & savings

Job summary

Anchor is England’s largest not-for-profit provider of care and housing for older people. The Housing Location Manager role at Ridgeway Court, Birmingham, coordinates day-to-day operations across our communities, lets properties, manages rent accounts and supports residents to live independently.

You will ensure repairs and safety standards are met, build trusting relationships with residents through clear communication, and complete compliance, health and safety checks with internal teams and

Qualifications

• Experience in housing or people-focused roles is preferred.
• Ability to take ownership and handle varied responsibilities.
• Commitment to supporting older people to live independently.

Responsibilities

• Manage properties and support residents to live independently.
• Let properties, manage rent accounts and address anti-social behaviour.
• Ensure repairs and maintenance are completed promptly and to high standards.
• Build trusted relationships with residents through proactive listening and clear communication.
• Complete compliance, health and safety checks, and risk assessments with internal and external teams.

Skills

Organisation

Communication

Resident support

Problem solving

Job description

HousingLocationManager

Location: Ridgeway Court, Birmingham

Contract: 36 hours per week | Permanent

Salary: £29,870 per annum

The role:

• Manage properties and support residents to live independently, ensuring smooth day-to-day operations across our communities.
• Let properties, manage rent accounts and address issues such as anti‑social behaviour with fairness.
• Ensure repairs and maintenance are completed promptly and to high standards, taking ownership of follow-up and communication.
• Build trusted relationships with residents through proactive listening, clear communication andquickresolutions.
• Completecompliance,healthandsafety checks,andrisk assessments, collaborating with internal teams and external agencies to ensure residents receivesupport.

Who we’re looking for

Whether you’ve previously worked as a Housing Location Manager, or in another people-focused role, we welcome transferable skills from a range of sectors. Ultimately, we want to see people with:

• A resilient,problem-solvingmindset with the confidence to take ownership
• Strong organisational skills, with the ability to manage varied responsibilities and communicate clearly with residents.
• A genuine passion for supporting older people to live fulfilling, independent lives.

Your Wellbeing, Your Future, Your Career

• 24/7 mental health, counselling and wellbeing support
• Buy& Selladditional holiday + flexible access to earned pay (Stream)
• Strong pension plan with up to 10% employer contributions
• FreeLifeAssurance(3×your annualsalary) and optional Health Cash & Dental Plans
• Everyday savings across supermarkets, leisure, family and lifestyle retailers

Anchor –A GreatPlaceToWork

Anchor is England’s largest not-for-profit provider of care and housing for older people.We offer homes across more than 1,500 locations nationwide, managing 54,000 properties for people aged 55 and above.

Our ambition is simple: to help people enjoy a home they love in later life.

Becausewe’renot-for-profit, every pound we make is reinvested in our residents, ourcolleaguesand our homes-supporting high-quality care, fair pay, ongoingdevelopmentandgreat placesto live.

Inclusion iscentral to everything we do.Our active networks for disability, LGBTQ+, race/ethnicity, unpaid carers, and allyship help shape our organisation and challenge barriers. We proudly adheret to external standards like Gold Standard Inclusive Employer, Menopause Friendly and Stonewall Diversity Champion.