Senior Housing Advisor - Hybrid Role with Impact

Wakefield Council; Wakefield; Hybrid; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Hybrid working

LGPS pension scheme

Training and development opportunities

Job summary

Wakefield Council is hiring a Senior Housing Advisor to join the Housing Advice Team. You will provide specialist information, advocacy and casework to tenants, licensees, and owner-occupiers facing housing difficulties, including those at risk of homelessness.

You will support compliance with statutory duties and new obligations under the Renters’ Rights Act 2025, work on financial assistance applications, and collaborate with a range of agencies to secure suitable outcomes.

Qualifications

• Provides information, advice, advocacy and consultancy to households at risk of homelessness and other vulnerable service users.
• Understands and applies relevant landlord/tenant law and welfare benefits.
• Acts on debt and debt recovery procedures with a sound understanding of housing options and enforcement.

Responsibilities

• Provide specialist, accurate and timely housing advice to tenants, licensees and owner-occupiers.
• Undertake detailed casework on housing, debt and benefit issues.
• Liaise and negotiate with landlords, government departments, local authority departments, employers and creditors on behalf of clients.
• Identify and apply for financial assistance from external agencies and internal schemes.
• Prepare reports for court submissions and signpost users to relevant statutory and voluntary agencies.
• Investigate complaints under housing and tenancy laws and gather information for civil or enforcement actions.

Skills

Information advice

Advocacy

Casework

Landlord & tenant law

Education

Level 4 qualification (QCF) or equivalent

Job description

Wakefield Council is hiring a Senior Housing Advisor to join the Housing Advice Team. You will provide specialist information, advocacy and casework to tenants, licensees, and owner-occupiers facing housing difficulties, including those at risk of homelessness.

You will support compliance with statutory duties and new obligations under the Renters’ Rights Act 2025, work on financial assistance applications, and collaborate with a range of agencies to secure suitable outcomes.