Senior Housekeeper

PPHE Hotel Group; London; On-site; GBP 36,000; Full time

Job summary

Join a vibrant team at Park Plaza as a Senior Housekeeper, where you will lead housekeeping operations and ensure guest satisfaction. Enjoy benefits like discounted hotel rates, wellness days, and a supportive working environment that values trust, respect, and teamwork.

Benefits

Heavily discounted hotel room rates

50% F&B discount

Two wellness days per year

Two free meals per day

Access to 40% of your pay before payday

Recommend a Friend scheme - £750

Discounted prices at hundreds of stores

Great gym discounts

Travel season ticket loans

Uniforms provided

Qualifications

• Strong housekeeping background required.
• Experience in a leadership role preferred.
• Understanding of guest satisfaction principles.

Responsibilities

• Perform Assistant Head of Department duties.
• Motivate the housekeeping team for high standards.
• Ensure operations meet commercial goals.

Skills

Housekeeping

Leadership

Guest Satisfaction

Job description

Park Plaza stands out from the crowd. From design to dining, we create hotels that are true to their surroundings. The same goes for our people. We encourage our team members to be themselves. As a Senior Housekeeper, you can bring your passion and personality to work and be part of this vibrant team.

Benefits of working for us as a Senior Housekeeper:

• Salary: 35,042 per annum
• Heavily discounted hotel room rates in Europe (extends to the Radisson Hotel Group and family & friends)
• 50% F&B discount at our restaurants and bars (for your whole party)
• Two wellness days per year, meaning all team members start with 30 days of holiday per year – including bank holidays, increasing with years of service!
• Two free meals per day - including days off if you wish to come in!
• Access to 40% of your pay before payday through Wagestream!
• Recommend a Friend scheme - £750
• BenefitHub – Discounted prices at hundreds of online and high street stores, supermarkets, major retailers, attractions, restaurants and cinemas.
• Vitality at work scheme with great gym discounts & more
• Ride to Work Scheme & free local cycling lessons
• Travel season ticket loans *
• 24/7 access to our Employee Assistance Programme
• Rotas published at least two weeks in advance (if applicable)
• Uniforms provided (if applicable) & free dry cleaning
• Annual Staff parties and events

We are looking for a Senior Housekeeper who will:

• Perform Assistant Head of Department duties for Housekeeping, ensuring we meet guests’ expectations and our high standards for cleanliness.
• Have a strong housekeeping background.
• Report to the Executive Housekeeper.
• Be a hands-on and visible leader to the team, motivating them with your passion for hospitality and desire to do things better.
• Build a guest-focused culture within Housekeeping where every member of the team should feel they can make a contribution to guest satisfaction.
• Work closely with leaders in other departments to keep operations running smoothly in line with our commercial goals.
• Play a direct role in the overall management of the Hotel.
• Share our values: Trust, Respect, Teamwork, Enthusiasm, Commitment & Care.

Renowned for creating memorable moments, Park Plaza caters to both leisure and business travellers with stylish guest rooms and versatile meeting facilities which are perfectly complemented by award-winning restaurants and bars.