Senior Homelessness Support & Quality Coach

Porchlight; Swanley; On-site; GBP 25,000 - 35,000; Full time

Job summary

Porchlight is seeking an experienced homelessness practitioner to join our team and lead on quality-focused support. You will work with clients in supported accommodation and in the community to secure suitable housing, provide ongoing guidance, and help build independence and life skills.

You will also help develop the Porchlight team alongside the service manager, ensuring quality standards are applied consistently and a culture of continuous improvement is fostered.

Qualifications

• Significant homelessness sector experience to improve practice.
• Strong commitment to quality improvement.
• Ability to listen and co-create plans with clients.
• Passionate about improving experiences in homelessness services.

Responsibilities

• Support people at risk of homelessness to find accommodation.
• Provide ongoing support and life skills for independent living.
• Develop the Porchlight team with service manager to implement quality standards.
• Foster continuous improvement and high-quality practice.

Skills

Coaching

Active listening

Quality improvement

Team collaboration

Job description

Porchlight is seeking an experienced homelessness practitioner to join our team and lead on quality-focused support. You will work with clients in supported accommodation and in the community to secure suitable housing, provide ongoing guidance, and help build independence and life skills.

You will also help develop the Porchlight team alongside the service manager, ensuring quality standards are applied consistently and a culture of continuous improvement is fostered.