Senior Hire Controller & Customer Service Lead

Hi Vis Hire Ltd.; Aberdeen City; On-site; GBP 32,000 - 39,000; Full time

Job summary

Hi Vis Hire Ltd. in Aberdeen is seeking an experienced Hire Controller to deliver outstanding customer service in a fast-paced hire environment. You will be the first point of contact for customers across the NE and Highlands, coordinating orders and liaising with workshops and transport to ensure smooth delivery.

The role rewards a strong administrative background and a can-do attitude, with opportunities to grow within the business.

Qualifications

• Experience in a customer-focused environment, ideally in Hire/Construction.
• Strong administrative background with excellent customer service.
• Well organised, able to meet deadlines and stay calm under pressure.
• Team player who can work independently when needed.

Responsibilities

• Answer customer enquiries quickly and efficiently.
• Coordinate orders and enquiries for equipment hire.
• Liaise with workshops and transport to ensure smooth delivery.

Skills

Customer service

Administrative skills

Order coordination

Teamwork

Job description

Hi Vis Hire Ltd. in Aberdeen is seeking an experienced Hire Controller to deliver outstanding customer service in a fast-paced hire environment. You will be the first point of contact for customers across the NE and Highlands, coordinating orders and liaising with workshops and transport to ensure smooth delivery.

The role rewards a strong administrative background and a can-do attitude, with opportunities to grow within the business.