Senior Healthtech Solutions Engineer — Enterprise Impact

Heidi; England; Híbrido; GBP 90 000 - 120 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Equity on day one

Private medical (Bupa)

Mental health support

£100 monthly stipend

Parental leave

Fertility support

Learning budget

Home office budget

Hybrid work

Clinical leave

Resumo da oferta

Heidi is seeking a Senior Solutions Engineer to serve as the technical leader during the sales process, guiding integration feasibility and ensuring a smooth transition into implementation.

You'll collaborate with Account Executives, Solutions Architects, Product, and Engineering to navigate enterprise requirements, including EMR integrations, SSO, custom data workflows, and security architecture. This role rewards proactive problem solving in ambiguous, fast-paced environments.

Qualificações

• 5+ years of experience in Sales Engineering or Solutions Architecture, preferably in SaaS, healthcare, or enterprise software.
• Strong working knowledge of integration protocols (REST APIs, SAML/OIDC, SCIM), enterprise architecture and security standards.
• Experience supporting sales cycles with large healthcare providers, health systems, or EMR vendors is highly valued (FHIR/HL7 familiarity a plus).
• Ability to synthesise complexity and communicate clearly to both technical and non-technical audiences.

Responsabilidades

• Technical Discovery & Qualification: Lead deep technical discovery with enterprise and mid-market prospects to uncover integration, security, and compliance needs.
• Solution Design: Collaborate with product and engineering to design tailored solutions that meet customer requirements while aligning with Heidi’s platform roadmap.
• Product Demos & Technical Presentations: Deliver compelling demos and architecture walkthroughs to technical stakeholders including IT, InfoSec, and engineering teams.
• RFP & Security Review Support: Own technical responses for RFPs, security assessments, and due diligence requests with attention to detail and accuracy.
• Deal Acceleration & Objection Handling: Proactively surface and resolve technical concerns that slow down the sales process - acting as a trusted technical advisor to the customer.
• Post-Sales Handoff & Feedback Loop: Partner with implementation teams to ensure a smooth transition post-signature and provide feedback to product and engineering from the field.

Conhecimentos

REST APIs

SAML/OIDC

SCIM

Enterprise architecture

Security standards

Healthcare SaaS experience

Communication skills

Descrição da oferta de emprego

Heidi is seeking a Senior Solutions Engineer to serve as the technical leader during the sales process, guiding integration feasibility and ensuring a smooth transition into implementation.

You'll collaborate with Account Executives, Solutions Architects, Product, and Engineering to navigate enterprise requirements, including EMR integrations, SSO, custom data workflows, and security architecture. This role rewards proactive problem solving in ambiguous, fast-paced environments.