Senior Healthtech Solutions Engineer — AI Care Partner

Health Data Innovations, Inc.; Greater London; On-site; GBP 70,000 - 110,000; Full time

Benefits offered by this job

Health and dental cover

£700 annual learning & development

£100/month health & wellness allowance

£500 home office budget

Parental leave (26 weeks primary, 18?

Job summary

Heidi is seeking a Senior Solutions Engineer to lead the technical aspects of enterprise deals, guiding integration feasibility and ensuring a smooth transition into implementation.

You'll collaborate with Account Executives, Solutions Architects, Product, and Engineering to navigate complex requirements such as EMR integrations, SSO, custom data workflows, and security architecture, bringing credibility and ownership to every deal.

Qualifications

• 5+ years of experience in Sales Engineering or Solutions Architecture, preferably in SaaS, healthcare, or enterprise software.
• Strong working knowledge of integration protocols (REST APIs, SAML/OIDC, SCIM), enterprise architecture, and security standards.
• Experience supporting sales cycles with large healthcare providers, health systems, or EMR vendors is highly valued (FHIR/HL7 familiarity a plus).
• Ability to synthesise complexity and communicate clearly to both technical and non-technical audiences.
• Comfortable operating autonomously in a fast-paced, early-stage environment.
• A trusted partner to sales and a credible voice in the room with technical leaders on the customer side.
• Bonus: Experience in healthtech, startups, or regulated industries.

Responsibilities

• Technical Discovery & Qualification: Lead deep technical discovery with enterprise and mid-market prospects to uncover integration, security, and compliance needs.
• Solution Design: Collaborate with product and engineering to design tailored solutions that meet customer requirements while aligning with Heidi’s platform roadmap.
• Product Demos & Technical Presentations: Deliver compelling demos and architecture walkthroughs to technical stakeholders including IT, InfoSec, and engineering teams.
• RFP & Security Review Support: Own technical responses for RFPs, security assessments, and due diligence requests with attention to detail and accuracy.
• Deal Acceleration & Objection Handling: Proactively surface and resolve technical concerns that slow down the sales process - acting as a trusted technical advisor to the customer.
• Post-Sales Handoff & Feedback Loop: Partner with implementation teams to ensure a smooth transition post-signature and provide feedback to product and engineering from the field.

Skills

Sales Engineering

Solutions Architecture

SaaS experience

Healthcare/EMR familiarity

Tools

REST APIs

SAML/OIDC

SCIM

Security standards

Job description

Heidi is seeking a Senior Solutions Engineer to lead the technical aspects of enterprise deals, guiding integration feasibility and ensuring a smooth transition into implementation.

You'll collaborate with Account Executives, Solutions Architects, Product, and Engineering to navigate complex requirements such as EMR integrations, SSO, custom data workflows, and security architecture, bringing credibility and ownership to every deal.