Senior Healthcare Support worker

TN United Kingdom; New Romney; On-site; GBP 30,000 - 36,000; Full time

Job summary

An established industry player in neuro and mental healthcare is seeking a Senior Healthcare Support Worker in New Romney. This role involves leading shifts, mentoring staff, and ensuring the highest standards of care for service users. You will work in a supportive environment, promoting independence and wellbeing. With a focus on professional development, the position offers various training opportunities and a range of attractive benefits, including enhanced sick pay and a birthday off. If you are passionate about making a difference in people's lives, this is the perfect opportunity for you.

Benefits

Birthday off

Active Learning Hub

Active Reward App

Employee Assistance Programme

Medicash Health Plan

Active Awards programme

Enhanced Sick & Maternity Pay

Refer a Friend Scheme

Qualifications

• Experience in care is required.
• Proven reliability in attendance and timekeeping.
• Ability to manage challenging situations.

Responsibilities

• Lead the shift ensuring appropriate staffing levels.
• Conduct regular supervisions for the staff team.
• Ensure service users have up-to-date risk assessments.

Skills

Leadership

Timekeeping

Mentoring

Communication

Teamwork

Problem-solving

Education

NVQ Level 3 in Health and Social Care

Job description

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Senior Healthcare Support worker, New Romney

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Client:

Active Care Group

Location:

New Romney, United Kingdom

Job Category:

-

EU work permit required:

Yes

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Job Reference:

1eced3f08bed

Job Views:

17

Posted:

05.05.2025

Expiry Date:

19.06.2025

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Job Description:

Come and join one of the UK's largest independent providers in neuro and mental healthcare. We proudly employ over 4000+ people

We'd like you to join us as a Senior Health Care Assistant at our service Bethany House & Lodge in Dymchurch.

We provide our people with the support they need in a purpose built home, helping to promote independence and maintain a high standard of both physical and mental wellbeing. We're committed to helping every person we support feel safe, happy, empowered enabling them to live the best life possible.

At Bethany Lodge, we provide support for young adults with a disability in a residential home, helping to promote independence and maintain a high standard of both physical and mental wellbeing. We're committed to helping every person we support feel safe, happy, empowered enabling them to live the best life possible.

At Bethany House, we provide our people with the support they need in a purpose built home, helping to promote independence and maintain a high standard of both physical and mental wellbeing. We're committed to helping every person we support feel safe, happy, empowered enabling them to live the best life possible.

What you'll be working:

Your hours are based on a rota working every other weekend.

• Full time hours - 42 Hours a week.
• £30,813.38 per annum
• 20:00 to 08:15 worked as 36/48 or 42/42 (3x12 & 1x6) over 2 weeks- night shift
• 25 pence an hour uplift for night hours.
• Experience in care is required
• Role will be shared between both the House and The Lodge .

What you'll be doing:

• Effectively lead the shift by ensuring appropriate staffing levels are maintained at all times.
• Addressing staff issues such as timekeeping and attendance in a timely manner.
• Conducting regular supervisions for staff team
• Ensure that each service user has a key worker and that all aspects of the key worker role is implemented.
• Ensure that all service users have up-to-date risk assessments and person-centered plans in place and review and update as required with the service manager.
• Monitoring performance levels of staff team and identifying areas for improvement on an individual basis.
• Mentoring staff team to continuously develop their skills;
• Ensure service users receive support within the framework of the Mental Capacity Act and Deprivation of Liberty Safeguards (DoLS).
• E nsure petty cash is managed within company guidelines.
• Ensure medication is administered in accordance with procedures.
• Deliver on-the-job training and guidance.
• O versee the preparation of medical/neurology appointments and letters.
• Cover all aspects of the support health care assistant role as and when required to work on the floors in order to meet the needs of the service.
• Act as a representative of Active Care Group at all times when liaising with external stakeholders including medical professionals, care managers, families, advocates, therapists, prospective service users etc.
• Support referrals activities by attending service user assessments and host service visits.
• Attend and prepare service users reviews.
• Observe and operate at all times in accordance with the Company's policies and procedures.
• To be part of the on-call team.
• Responsible for attending and completing all mandatory training.
• To undertake any other duties appropriate and as reasonably required to meet the changing needs of the service and ensuring that service user needs and business objectives are met.

What you'll have:

• Flexible, professional, and positive approach to multi-site working.
• Proven reliability in terms of full attendance and timekeeping.
• Ability to work as part of a team and as an individual.
• Self-confidence and ability to manage challenging situations
• NVQ 3 in Health and social care.
• Experienced care worker.

We also want to ensure that individuals with disabilities are provided reasonable facilities to participate in job applications or interviews to perform essential job functions. To support this, we are a Disability Confident committed employer.

What to look forward to:

• Birthday off
• Join the Active Learning Hub and benefit from a wide range of e learning and face to face training and development opportunities
• Active Reward App giving discounts and savings on your weekly shop
• Free 24 hour confidential Employee Assistance Programme Helpline & App to support with legal, health, wellbeing, relationship and consumer advice
• Access to join a Medicash Health Plan for you and your family to save money on everyday health essentials like going to the dentist or opticians
• We recognise outstanding Active Behaviours via the Active Awards programme
• Enhanced Sick & Maternity Pay benefits
• Refer a Friend Scheme and earn yourself up to £1000 by recommending someone you know
• and, of course, the support and guidance of our qualified clinical and business leadership teams so that you can really develop your career with Active Care Group